Our client is an American multinational investment bank and financial services company with over 200,000 employees. We are helping recruit Inbound Customer Service Specialists in Scranton recruit full-time permanent client services representatives.



The training starts on October 7th.



They are hiring for the 1st shift on a Tuesday to Saturday Schedule - the hours are from 9:30am to 6:00pm.



The paid training class is Monday to Friday from 9:30am to 6:00pm for the first 6 weeks starting on Monday Oct 7th.



The client service representatives (CSRs) go beyond processing simple account transactions – you’ll listen to client needs and advise on products and services to support their clients through life events and moments that matter.



Working in a professional, fast-paced environment that requires accuracy, multi-tasking and effectively communicating resolutions in an efficient manner.

Meeting clients in the moments that matter to fully understand the need and fully resolve their situation the first time.

Understanding how clients engage with us using online and mobile technology, financial centers and contact centers to guide them on ways that we can improve their financial life.

Navigating multiple computer applications while interacting with the client.

1+ year of experience in the banking/financial industry.

1+ year of experience working in a client service call center