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Location: USA - Cleveland, OH

Why youll love Felux:
Forge Iron. Play-To-Wow. Be Yourself. Be a Pioneer. Drivers, No Passengers.

These are the values that define who we are. At Felux, were transforming commerce for the global steel industry.

The Opportunity:

Felux is a b2b marketplace for the steel industry, backed by some of the top venture capitalists in the world.

As an Inside Sales Representative, you will be one of the most important hires at this stage of the business. You will be fundamental in building out our inside sales & order fulfillment functions and ensure our customers are receiving world-class support.

This role is essential in helping facilitate transactions, input data, follow up with customers, and manage orders. This means assisting the AEs execute their orders, follow up with account lists to update account information, follow the order and update from e2e ensuring great service throughout, giving them an amazing consumer-like digital experience.

Our ambition is to be the largest and fastest growing b2b marketplace in the world. You role will play a crucial component in helping us get there faster.

Requirements

Mission of Role:

This role is responsible for helping facilitate transactions, input data, follow up with customers, and manage orders. This means assisting the AEs on order execution, follow up with account lists to update account information, follow the order and update from e2e ensuring great service throughout, giving them an amazing consumer-like digital experience.

Responsibilities:

• Manage the entire order flow for existing accounts
• Prospect into new accounts - updating accounts in Felux internal system
• Completes the order process to insure prompt and accurate deliveries
• Coordinates with Account Executives and Directors to resolve any customer issues and maximize opportunities
• Answer incoming calls, inquiries on orders and deliveries

Competencies:

• Entry Level OK
• 1+ years experience working in steel sales a plus
• Experience working with a service center a plus
• Very detail oriented
• Demonstrable ability to learn and adapt
• Excellent analytics, problem solving and organizational skills
• Ability to work independently and manage multiple projects

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Unlimited PTO
• Family Leave (Maternity, Paternity)
• Training & Development
• Stock Option Plan