Randolph Pain Relief and Wellness PC is seeking a Bilingual Insurance Verification and Financial Counseling Specialist for our office in Randolph, NJ

Insurance Verification/Patient Financial Counseling Specialist/Billing

Responsibilities Include:

• Conduct in-person and phone consultations with patients to review and answer questions related to financial policies and requirements


• Verify patient insurance benefits via phone and online.  Document patient account accordingly.


• Request insurance authorizations, review, complete and approve Care Credit and financial hardship applications.


• Patient follow-up to ensure payment of outstanding co-payments, balances, coinsurance, etc.


• Respond to patient calls/correspondence regarding billing questions, financial policies, claims submission, etc.


• Manage assigned patients’ financial matters throughout their treatment plan


• Coverage of front desk reception as needed.


• Ensure a high level of customer service


• Miscellaneous administrative tasks as needed

Skills & Requirements:

• High School Diploma or Equivalent


• Bilingual-Spanish


• 3-5 years in a fast-paced medical office environment.


• Knowledge of patient registration, scheduling, insurance verification, collection experience, authorizations and billing medical policies is required.


• Excellent computer skills (Microsoft Office, Excel) and medical software program experience.


• Excellent interpersonal, listening and communications skills, including ability to communicate accurately and concisely


• Aptitude to work independently and demonstrate good judgment.


• Ability to work in a high standard, stressful environment. Must be able to multitask.

Job Types:

• Full-time: Monday – Friday  9 am – 5 pm


• Part-time: Monday – Friday 9 am – 1 pm or 1 pm – 6:30 pm

Experience:

• relevant: 2-3 years (Required)