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Behavioral Health Solutions is looking for an experienced and dynamic individual to join on team! Someone who is able to multi-task, problem-solve, and deliver the best customer service to our clients in a high call volume workplace. This position has room for growth and incentives!

Job Type: Full-time (Monday through Friday). In-Office

Responsibilities

• Complete client intake and screening.
• Schedule new and established clients.
• Communicate with Psychiatry and Therapy Providers.
• Handle inbound calls and faxes, and answer patient questions.
• Connect with new patients via phone and email.
• Coordinate/Verify insurance Eligibility and Benefits insurance carriers.
• Assist the care team with department goals.
• Coordinate patient care.
• Provide additional support as needed to the team or department.

Requirements

• Experience working in a high call volume setting such as a call center or front office.
• Strong Customer Service and Organizational Skills.
• Previous experience with Coordinating Patient Care and Referrals.
• Attention to detail.
• Able to type 45+ wpm.
• Strong computer skills and experience working with Microsoft Office including Outlook and Excel.
• Bilingual (Spanish) is a plus

Benefits

• Hands-on and Virtual Training and Supervision
• Work-Life Balance / Flexible Work Schedule
• A comprehensive benefits package (Medical, Dental, Vision, Life, STD, and more)
• 401k with a company match

Pay: $16.00 - $18.00 per hour