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Job Description

Job Description - Jewellery Consultant @ Caratlane Eligibility Criteria
Education, Certificate
(Relevant education, achievement & certification)

1. Any bachelor degree is mandatory
2. MS Office certification / part of curriculum

Knowledge
(knowledge gained in the past relevant to this requirement)

1. Knowledge in front-end retail operations
2. Selling & customer service
3. Basic knowledge of Jewellery - Gold, Diamond, Platinum and Silver will be an added advantage

Skills
(Specific job skills required for this job)

1. Communication - Excellent verbal communication in English(Mandatory) & regional language.
2. Basic computer operating knowledge
3. E-mail communication
4. Basic knowledge of Point of Sale system (POS)

Experience
(Specific type or amount of experience)

1. 1 - 3 years of relevant experience in front-end retail operations. Preferably with an established Retail Brand
2. Freshers with high level of communication skills and attitude to serve customers

Suitability Criteria
Success Behaviors
(Traits like interpersonal skills etc.)

1. Enthusiastic
2. Selling(Passion to Sell)
3. Interpersonal Skills
4. Influencing
5. Analytical
6. Pressure Tolerance
7. People oriented
8. Strong Team Player
9. Warmth / empathy
10. Organized
11. Willing to take Ownership
12. Willingness to Learn
13. Well groomed

Willingness
(Preference / Values / other requirements)

1. Job location - Across India
2. Ability to work as per Brand guidelines and set schedules.
3. Extended working hours during weekends, Festivals and season time
4. Shift timing - Minimum 9 hours with strict adherence
5. High Integrity (non-negotiable)

Profile @CaratLane
Your KRA/KPI

1. Attend and assist the customers at store and provide adequate product knowledge
2. Influencing and selling jewellery
3. Achieve target - Monthly / Seasonal
4. Maintain high VM standard at store
5. Addressing all customer queries
6. Following up with the customers
7. Ensure that the store is clean, safe and presentable for customers
8. Completing payment transactions; preparing merchandise for delivery.
9. Retaining the existing or new customers
10. Maintain and monitor store inventory
11. Coordinating with inter departmental personnel
12. Working on POS, ERP system, Magento etc

General
Other
(Common details)

1. CTC - Rs.2.75 to 4.25 lacs
2. Employment type - Full-time
3. Reporting to ASM / Store Manager

Job Classification

Contact Details: