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Knowledge Associate, Knowledge Management (China)
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2486468
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ABOUT US

Bain & Company is a global consultancy that helps the worlds most ambitious change makers define the future.Across 65 cities in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition, and redefine industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster, and more enduring outcomes. Our 10-year commitment to invest more than $1 billion in pro bono services brings our talent, expertise, and insight to organizations tackling todays urgent challenges in education, racial equity, social justice, economic development, and the environment. We earned a platinum rating from EcoVadis, the leading platform for environmental, social, and ethical performance ratings for global supply chains, putting us in the top 1% of all companies. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.

WHO YOULL WORK WITH

Youll join the Product, Practice and Knowledge (PPK) department as part of the Knowledge Management team that supports a range of industry and capability practice areas in China. The global PPK group is a key function, which helps to identify, create, and leverage best of Bain content, expertise, and also helps Bain practice areas develop commercial strategies. The Knowledge Management team is critical to harnessing the best of our consulting staffs individual and collective expertise, making it possible for us to deliver extraordinary results for our clients.

WHAT YOULL DO

The role of China Knowledge Associate will be to focus on China knowledge codification & management, local product development, China business operations, and play a role as a go-to person for Greater China office inquiries related to internal knowledge.

Managing and preparing content contributions to the global knowledge base



Removing confidential information from client engagement materials and standardizing those as per Bain standards (sanitizing & disguising)

Writing abstracts and tagging materials to ensure Bain case teams can find the right content easily within Bains internal knowledge base

Posting content on Bains internal knowledge base so that the materials can be leveraged by global teams working on similar topics

Ensuring case teams follow compliance guidelines when submitting case summaries, proposals etc.



Managing the quality of content by identifying duplicative content, storylining content and archiving lower usage content from the knowledge base

Supporting the creation and periodic refresh of select China content, credentials, and knowledge system

Composing regular updates to GC management team on latest knowledge management

Conducting regular analytics and market studies to update view of external market trends relevant to China general business.

Support Knowledge Lead to create and distribute regular newsletters to China leadership on latest cases, proposals, practice knowledge and IP developments

Support Knowledge Lead in Business Strategic Operations

Maintain China office knowledge trackers, databases and affiliate lists/profiles

Supporting Senior Knowledge Specialist and Knowledge Lead with answering straightforward requests and knowledge capture tasks like taking and uploading notes from calls with consulting teams

Perform other related duties as assigned per GC business requirements


ABOUT YOU


Bachelors degree or above, with strong academic credentials

0-2 years working experience with exposure to one or more of the following functional disciplines: business analysis, market research, knowledge management, consulting, product development and / or project management

Good business judgement to be able to work independently within a remote set-up while working with multiple global stakeholders

Eye for detail and good command of English. Ability to spot small inconsistencies and fix them as per Bain standards

Strong analytical and problem-solving skills

Comfortable with application of MS-Office toolkit (Excel, PPT, Word), ability to learn new tools such as Alteryx and Tableau

Go getter attitude someone who can work independently or with minimum supervision

Ability to communicate confidently with global audiences; participates thoughtfully during team meetings and updates

Flexibility to work closely with teams in a global setting. This may require working non-standard hours

Proven coach and mentor to juniors

Proactive, resourceful and efficient

Demonstrates the highest levels of professionalism


WHAT MAKES US A GREAT PLACE TO WORK

Bain & Company is a global consultancy that helps the worlds most ambitious change makers define the future.Across 65 cities in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition, and redefine industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster, and more enduring outcomes. Our 10-year commitment to invest more than $1 billion in pro bono services brings our talent, expertise, and insight to organizations tackling todays urgent challenges in education, racial equity, social justice, economic development, and the environment. We earned a platinum rating from EcoVadis, the leading platform for environmental, social, and ethical performance ratings for global supply chains, putting us in the top 1% of all companies. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.



Bain & Company

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