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Perform hands-on troubleshooting, service and repairs
Provide high level technical support to external customers at their location
Interface with cross functional work teams such as field applications, customer support/services, product management.
Develop Service technical documentation
Create and maintain service information in the company enterprise database
Timely and professionally handle field service calls and issues arising from the field
service visits, triage with field applications scientists as appropriate
Timely complete and submit all required paperwork
Diagnosis and troubleshooting of repair jobs
Order, install, and return hardware parts and manage repair parts cycle time
If any software related issue then update the issue in the software.
Job Type: Full-time
Salary: 14,000.00 - 15,000.00 per month
Schedule:
Supplemental pay types:
Education:
Experience:
- total work: 1 year (Preferred)
Microsystem IT Solution
