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Royal-Durham Supply has been serving the manufactured housing industry as a distributor of quality products since 1964. Dedicating to over 50 years of providing quality products and service to the mobile home industry. Here at Royal-Durham Supply, were inspired by a single goal - customer satisfaction. We believe in putting customers first in all we do.

Royal-Durham Supply is looking for a Lead HVAC Service Technician for our Fenton, MO location. In this role, you will be responsible for performing repairs, maintenance and installs to a variety of equipment including refrigeration, air conditioning, electric motors, heating units, heat pumps, hermetic compressors, light commercial furnaces, boilers, burners, intake and exhaust fans, economizers, and humidifiers. Ensures all work performed is done professionally, timely and accurately according to all policies and procedures.

Requirements

• Trains new associates on companies policies and procedures.
• Coach and develop associates on HVAC installation and service.
• Works safely and ensures safety procedures are followed by all team members.
• Coach and develop associates on HVAC installation and technical services
• Premeasures jobs to identify proper materials required for scope of work.
• Performs the installation of household appliances as needed.
• Completes all required paperwork prior to the end of the shift.
• Receives, verifies, and loads all equipment and materials needed for each job and maintains stock levels on truck.
• Maintains the companys vehicle and notifies management when maintenance is required.
• Effectively communicates with the Service Manager to address departmental challenges.
• Independently addresses customer complaints and properly escalates items requiring input and direction from the Service Manager.
• Ensures that all work is completed according to manufacturer specification.
• Effectively handles all code violations and ensures all corrections are made in accordance with the required timeframe.
• Ensures office dispatcher/supervisor is aware of job status and any delays that may occur.
• Performs after hours calls in accordance with company policy
• The ability to perform sales as directed by manager.
• Always performs work in a professional manner. Ensures customers are always treated with respect. Reports any issues or problems to manager immediately.

REQUIREMENTS:

Benefits

Royal Supply Currently Provides Access to the following:

• Medical Care Plan
• Dental Plan
• Vision Plan
• 401k Plan with Employer Match
• Paid Vacation Days
• Paid Holidays
• Company Paid Life Insurance
• All Tools and Equipment Necessary to Perform the Job

If you are tired of the "seasonal" employment of the typical HVAC industry position and are interested in something different that includes having a steady 40 hour work week year round, please submit your resume to us now.