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FlexHelp provides reliable handymen who take the stress out of homeownership by taking care of everyday tasks, home projects, and even the unexpected repairs of homeownership and property maintenance. We help our customers tackle their homes to-do list, save time, and stress less.

As a Lead Handyman, you'll be responsible for proactively performing regular home maintenance tasks, such as changing air filters every 3 months, checking gutters twice a year, scheduling twice-yearly HVAC servicing, patching walls and more. In addition, you will perform one-off requests such as installing a Nest or fixing a broken light switch.

We are looking for generalists who excel at performing light handyman tasks, love variety in their work, and have an outgoing and helpful personality about building relationships with homeowners and property managers.

You will be the point person for our customers' basic home maintenance tasks that may be needed both in and around the home. In addition, youll also coordinate with headquarters to schedule additional FlexHelp services that may be needed by property owners like junk removal, light demolition, debris removal, etc. FlexHelp supports you with technology and in-house operations to streamline communications and keep you focused on what you do best - helping our customers.

All Handymen are salaried employees, with benefits, including health insurance. FlexHelp is committed to helping you grow your career, with access to training and promotion opportunities over time. Women and under-represented minorities are encouraged to apply. This is a unique opportunity to be an influencer join an early-stage company that is reimagining the home services industry.

Requirements

10+ years experience, including at least 3 years in residential apartment maintenance and at least 3 years in single family home handyman or carpenter experience. Licensed general contractors, electricians and plumbers also encouraged to apply. Good communication and customer service required!

Responsibilities

• Support members by delightfully performing regularly scheduled maintenance on the 15 major appliances and systems in each member's home
• Support the neighborhood by organizing and executing on monthly events and jobs. For example, group buying and installation of CO monitors or coordinating the hanging and takedown of holiday lights
• Build relationships with members, such that you become their trusted home advisor and the customer continues their membership
• Provide feedback to headquarters on ways to improve how we serve our customers, and collaborate to implement changes in the field

Skills

• Ability to perform maintenance, identify issues, and recommend solutions for key home home appliances such as fridge, dishwasher, range, hood, oven, faucets, garbage disposal, toilet, vent fan, HVAC, water heater, etc.
• Ability to perform maintenance, identify issues, and recommend solutions for non-electrical systems such as gutters, windows, doors, vents, etc.
• Basic technology skills, such as installing and modifying wifi, smart locks, doorbells, and thermostats
• Must take pride in the detail of your finishes. For example, clean caulk lines and impeccable painting and patching
• Basic electrical maintenance such as replacing switches and outlets, bulbs and fixtures, cords, etc.
• Basic plumbing maintenance such as replacement or repair of leaks in drains and faucets, unclogging of drains, replacing drain hoses on washers, etc.
• Basic painting and carpentry work such as patching holes, painting, fitting locks and handles, etc.
• Performing basic yardwork and/or scheduling additional FlexHelp services for property owners like junk removal, light demolition, debris removal, etc.

Additional Qualifications

• Clear communicator who is personable and able to build trust with customers through an authentic, knowledgable, and friendly approach
• Solutions-oriented, balancing speed, quality and price for the customer
• Desire to learn and grow
• Minimum three years apartment maintenance AND three years single family home handyman or construction experience
• Licensed general contractors, electricians and plumbers are encouraged to apply
• Able to occasionally move heavy materials, use ladders, and climb stairs
• Drivers license to operate a car, truck, or van
• Impeccable safety record

Benefits

• Medical, Dental, Vision
• Paid Time Off (PTO)
• Mileage reimbursement
• Salary Range: $55,000-$75,000/year