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For a financial client we need Lead Systems Support -BPM/BPEL. This position is based in REMOTE EST/CST. We are Primarily looking for W2 Candidates and not looking for Third Party Candidates. Lead Application Systems Support Must have BPM, BPEL Client is looking for a Lead Systems Analyst to join a Production Support team supporting our enterprise BPM applications including IBM Case Manager, Oracle Business Process Execution Language (BPEL), and Alfresco Activiti. The analyst is expected to scale up quickly and join an existing production support team in supporting critical applications. The candidate will need to be able to work independently as well as interface with multiple external teams. The ideal candidate must have a proven track record of supporting critical application in a large corporate environment. The candidate must be highly organized with good communication skills so as to manage multiple tasks simultaneously. The primary objectives of this position is to drive platform stability via comprehensive technical support, leveraging ITIL based Incident and problem management, and continuous automation to streamline manual intervention. Responsibilities: Work on Production issues and to provide timely diagnostics, recommendations and resolution. Interface with upstream and downstream applications and business operations teams on issues and problems. Identify areas of improvement in end user support, implementing automation and monitoring Able to interpret and appropriately triage IT issues reported by users Create monitoring dashboards and individual monitoring tests to ensure timely notification of production issues Learn new technologies as requested Participate in an on-call rotation and respond to after hours issues as needed. Required Skills 5 or more years in development and/or support experience with BPM applications. 5 or more years of experience as a software engineer or in an application support role for applications written in Java/ J2EE 5 or more years troubleshooting application functionality, availability, and performance issues 5 or more years experience working with Oracle, PL/SQL, Oracle Stored procedures, Packages, Functions, Data Modeling, Database optimization and tuning, analytical queries Experience with containerization OpenShift Preferred Skills: 5 or more years production support experience Experience with ITIL applications such as ServiceNow Familiarity with the Hadoop framework including Scala, Spark, Sqoop, HDFS, Hive Familiarity with XML, XSL, JSON Knowledge of troubleshooting tools such as Splunk, Dynatrace monitoring, Kabana, Elastic Search (ELK Stack) Experience with Message Brokers including IBM MQ, Kafka Familiarity with Enterprise Systems Hardware including Server, Network, Storage technologies Familiarity with the Autosys Scheduling tool Experience performing as the primary Technical support contact as a member of a 7x24 support team Demonstrates strong oral and written communication skills Analytical and problem solving skills