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Role: Manager L&D
Years of Experience: 5 to 10 years
Job Location: Bangalore
Educational Qualification :
CA/CMA /CPA with good working knowledge in accounting involving P2P, R2R, O2C and Tax
Six Sigma Green belt or Black belt certification is a plus
PMP certification is preferred
Skills Requirement :
High quality written and verbal communication skills, strong listening skills;
Excellent interpersonal skills and a demonstrated ability to interact with all levels in the organization;
Demonstrated success in implementing innovative training techniques and learning technologies, in multiple areas including managerial and leadership development areas;
Experience in conducting organizational, program level, and individual needs analysis to identify learning and development needs; experience in running targeted development programs;
Good knowledge of the training/learning related offerings available in the market, including relevant training organizations and service providers;
Exposure to authoring tools, Learning Management Systems (LMS) and eLearning development systems, tools and resources.
Job Responsibilities:
Conducting Training Needs Analysis using both structured and informal methods to capture requirements across the organisation.
Conceptualizing innovative and flexible methods to address the developmental and capacity building needs identified, including identification of external training programs and conferences, the design and delivery of in-house training sessions, enrollment in online learning programs, mentoring, self-learning, and other methods as appropriate;
Drawing up a comprehensive L&D Plan based on the developmental needs and methods identified;
Driving and facilitating the implementation of the L&D Plan to ensure smooth execution with effective outcomes;
Monitoring and evaluation of both structured and informal methods used; making continuous improvements in the approach, process and methods as appropriate;
Organizing and anchoring the New Hire Orientation programme to enable easy settling-in and acculturalization of new joinees;
Refining existing systems and processes, and setting up new processes as required, including: preparing and tracking the annual L&D Budget; creating and updating the Training Calendar; tracking training attendance; capturing feedback on training programs as well as conferences and workshops attended.
Tracking L&D related data and generating regular MIS reports as required;
Maintaining a keen understanding of learning & development trends, developments and best practices
Documentation of detail process and creation of Standard Operating Procedures
Constantly Assess gaps (in coordination with Ops team) in process and controls and ensure they are remedied at the earliest.
Key Relationships :
P2P Team
R2R Team
O2C Team
Tax Team
FP&A Team
Process Excellence and Quality Team
HR & Admin
Management
Key Processes :
P2P
R2R
O2C
Tax
FP&A
Pierian Services
