• Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).

• Immediately record all telephone and in-person visits on appropriate reports.

• Files own guest cards and maintain according to established procedures.

• Inspect models and available “market ready”, communicate related service needs to Property Manager.

• Demonstrate community and apartment/model and apply product knowledge to client needs by communicating the features and benefits; close the sale.

• Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.

• Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Community Manager for approval. Follow up with the applicant regarding status.

• Ensure the apartment is ready for the resident to move-in on the agreed date.

• Immediately follow-up on prospects that did not close and attempt to close sales again.

• Secure new resident signature(s) on appropriate paperwork prior to move-in. Orient new residents to the community.

• Assist in monitoring renewals. Distribute and follow-up on renewal notices.

• Monitor advertising effectiveness. Gather information about market competition in the area.

• Represent the company in a professional manner at all times.



Qualified candidates must possess the following:



• Must be comfortable working in a fast-paced environment.

• Must be familiar with apartment / multi-family leasing and Fair Housing.

• Apartment software experience is a bonus.

• Minimum 1-year experience in apartment leasing required.

• Bilingual in English and Spanish.

• Luxury property, lease-up, rehab, and tax credit experience are a plus as well!