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Paradigm is seeking Legal Analysts to support a Case Management team by completing tasks including data processing, intakes, case file maintenance, data entry, and document readiness verification. Looking for a clear communicator who is organized and goal-oriented. Cover letter is required to be considered for this role.
Type: 12-month contract
Location: Remote, United States
Benefits: Medical, dental, vision, life, 401K, PTO, and sick days
Pay Rate: $25 per hour
As a Legal Analyst , you will:
- Ensure excellent customer service internally and externally with claimants
- Effectively resolve issues and serves as a resource for issue escalation.
- Plan for and manage work schedules and peak volume times to ensure consistent service.
- Continually meet project requirements to deliver all project deliverables on time, within budget
- Participate in the development, and implementation of a set of standards to create a best in practice culture that allows for similar level of service regardless of the staff assigned
- Research claim inquiries and appropriately communicate findings with clients, claimants, and other operational departments
- Research process issues and effectively communicate with project teams and other operational departments
- Manage and answer calls from claimants professionally
- Partner with Project Specialists to delegate and manage these requests in an effective manner
- Perform analysis of reporting and ensure quality assurance, draft claimant letters, draft project telephone scripts
Requirements
Our experience, and skills, wish list includes:
- Bachelors Degree required
- Minimum 2 years working in a legal environment with administrative or project coordinator/case manager role experience preferred
- Experience with file upload and document management
- Experience with system navigation and problem-solving
- Experience managing portfolio of claimants and/or cases
- Experience establishing and maintaining effective relationships with stakeholders
- Experience working with claimant support
- Preferred Certification in paralegal studies
In compliance with California's Pay Transparency Law, the minimum salary for this role is $25 per hour + benefits. The maximum compensation for this role can vary significantly depending on your job-related skills and experience. Paradigm considers factors such as scope and responsibilities of the position, candidate's work experience, education and training, core skills, internal equity, and market and business elements when extending an offer.
Benefits
Paradigm offers medical, dental, vision, life, 401K, PTO, and sick days.
About Us, Paradigm
Want to love Mondays? It's possible when you love what you do. Paradigm is a staffing solutions firm dedicated to finding the perfect job for candidates. We're connected with some of the most innovative tech companies around, giving our employees that competitive edge needed in today's job market.
We are proud to offer a work environment free of harassment and discrimination. We value diversity and promote respect in the work place. We are an equal opportunity employer.
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Only local candidates able to work directly for Paradigm as W-2 employees can be considered for this position. No agents, please.
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