Level 1 Help Desk
Full-Time
South Bend, IN
(Hybrid)
Contact Amy Szuba for more position details.
A privately owned professional service company, located in South Bend, is looking to add a Level 1 Help Desk Technician to their team(link removed) This role will be work in the office one day a week.
Hours: 8a 5p, Monday - Friday
Location: South Bend, one day a week; remote four days a week
Compensation DOE: $40-45k, depending on experience & education and certifications.
The Level 1 Help Desk Technician will report to the Technical Support Manager and will be responsible for providing ongoing technical phone support to users.
Education/ Experience Requirements
- 2+ years of help desk (level 1) or desktop support experience is required
- Ability to diagnose networking, software, and other related issues
- Microsoft Office, Microsoft Windows & Windows Servers (2003 and newer) experience
- Experience supporting Ethernet network topology, IP based networks including the internet access/connection.
- Understanding of computer hardware/peripherals
- Technical training and/or certifications is preferred
Benefits and Features:
- 100% Paid - employee health insurance and visions insurance
- 401k with match up to 5%
- Vacation Pay
- Short Term Disability
- Long Term Disability
- 10 holidays
- Annual increases
- Holiday party
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