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Job Description:

IBM/vendor support familiar with IBM and other vendors web sites: Open problem cases, ask questions, prepare and send dumps.

SMP/E in depth knowledge to do install work on CICS and any associated products

Security in depth knowledge of ACF2 (must be able to install security on CICS and associated products and create ACF2 security rules as they pertain to CICS)

SMF moderate skill set required to gather and manipulate SMF data (specifically the CICS 110 records)

Problem determination skills ability to diagnose problem and determine root cause and remediation

CICS specific skill set:

Understanding of a CICS MRO environment (TOR and AOR configuration)
Set traces (Aux and GTF) ability to set traces to aid vendors in problem management and determination.
CICS shutdown statistics be able to produce and interpret shutdown stats to aid in problem determination and growth projections.
Understanding of the CICS dynamic storage areas and how to manipulate for short on storage situations or to accommodate future growth of applications.
Create both transaction and system dumps (and port to vendors for analysis)
RDO (resource definition online) must be able to create any resource needed on CICS (e.g transactions, programs, files, transient data queue, LSR groups, etc)
Web Services creating and supporting of web services within CICS
Broadcom ACF2 security ability to install CICS security requirements, maintain ACF2 security within CICS and on all CICS resources
Tivoli/Omegamon products (this is our monitoring software for CICS, z/OS, MQ, IIB, DB2 and the web portal (on windows) our CICS admin is responsible for installing and maintaining all these monitoring tools.)
Broadcom Intertest/Symdump product to debug CICS programs, product to format transaction dumps install and maintain (and aid developers with questions and use)
SDS CAFC (CICS application file control) install product and use for control of files, application lists and group lists. Assist Operators when needed on use and problem determination if applications are failing.
Trillium and Code1 software aid in installation and day to day management of software
Compuware products specifically File-aid proficient at manipulation of files through file-aid software
Splunk proficient at creating (modifying) Splunk reports (dashboards) to report on All CICS metrics (e.g CPU consumption, storage consumption, transaction volume, response times, wait times, etc)

CICS ADMIN KEYWORDS:

CICS MRO, CICS RDO, Intertest, Symdump, SDS CAFC, CICS v5.x, CICS v6.x, CICSPlex

CICS Performance Analyzer, InterTest, SDS CAFC, Xpeditor, Strobe, CICS Explorer, CICS CTG

CICS Dump Analysis skills using IPCS, CICS Version Upgrades, RSU Maintenance

Varite Inc

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