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Position Summary
Under the general direction of the Maintenance Controller, responsibilities of the MX Billing Specialist include review and closing of open maintenance work orders, billing customers for maintenance events, and liaison between the Accounts Receivable Collections department and maintenance shop floor.
The successful candidate combines ability to multitask, has a strong attention to detail, and excellent interpersonal customer service skills.
Responsibilities
- Generate customer invoices for maintenance events.
- File warranty claims on behalf of the customer.
- Liaison for Accounts Receivable Collections department and maintenance shop floor when customer disputes are involved.
- Follow-up with MX shop floor personnel regarding uncompleted MX work order items.
- Monitor incoming customer deposits and notify applicable MX Controller upon receipt.
- Respond to customer regarding billing inquiries in a timely and professional manner.
- Maintain transient/retail customer credit card information on file and process customer payments as necessary.
Requirements
Experience
- Minimum of 3-5 years of billing experience.
- Aviation and/or maintenance experience preferred, but not required.
Skills and Abilities
- Corridor experience is a plus, but not required.
- Great Plains experience a plus, but not required.
- Strong MS Excel skills.
- Ability to prioritize and organize workflow.
- Excellent verbal and written communication skills.
Benefits
Benefits
Employer offers an excellent benefits package including medical, dental, vision, matching 401(K), and more to employees in full-time positions.
Equal Opportunity Employer
In compliance with the Americans with Disabilities Act, the company provides reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Up North Aero
