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City Wide Facility Solutions is seeking a responsible 2nd Shift Account Manager to join our team in Fort Myers.

The 2nd Shift Facilities Account Manager is responsible for working with our independent janitorial contractors to increase client satisfaction. You will inspect facilities, interact with our third party janitorial and custodial contractors, exercise effective judgement and initiative, and coordinate with our management team to achieve high levels of customer satisfaction. You will work independently - while still being part of a team, in many different types of facilities such as: medical, office, light-industrial, educational, etc. You will play a key role in building a strong working relationship between City Wide, our clients and our janitorial contractors.

Applicants must currently live in the SWFL area, must be bi-lingual Spanish/English, and must have reliable transportation.

Essential Functions:

• Participate with the management team in supervising and training janitorial crews in new customer accounts.
• Inspect the work of independent janitorial crews for compliance and quality control against the scope of work.
• Provide a nightly recap to Management team with any issues that need immediate attention.
• Maintain regular nightly route schedules that include Lee, Charlotte, and Collier counties.
• Work closely with our management team to review objectives and goals for nightly janitorial performance.
• Build and maintain productive relationships with current and new Independent Contractors.
• Perform some cleaning and maintenance tasks as required.

Requirements

• Bilingual (Spanish) mandatory
• Excellent communication and interpersonal skills.
• High school diploma or equivalent.
• Building, facilities, janitorial or similar industry experience a plus!
• Previous management experience is a plus!
• Demonstrated ability to work effectively in a team environment.
• Strong planning, organization skills, and attention to detail.
• Energetic, dependable, and detail oriented.

• Problem solving skills.
• Reliable transportation/ability to drive to client locations from Naples to Port Charlotte.
• Available to work weeknights between 4:00pm-12:30am

Benefits

At City Wide, you will find a high-energy work environment that balances high expectations with coaching, group support, and fun. We offer:

• Competitive Wages ($20 - 22 per hour).
• Monday - Friday Work Week.
• Full Medical and Dental Benefits
• $250 per month Car Allowance.
• 2 weeks paid time-off after 1 year
• Holidays off
• Training & Development.
• Potential for advancement.