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Manager Vendor Relationship and Performance Management
Location: US-NJ-Morris Plains
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TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. The below job opportunity is with one of our Biotech clients who researches develop and commercializes drugs. The company focuses primarily on antiviral drugs used in the treatment of HIV, hepatitis B, hepatitis C, and influenza, including Harvoni and Sovaldi. Position: Manager, Vendor Relationship and Performance Management Location: Foster City, CA, Morris Plains, NJ, Seattle, WA -
We are currently seeking an experienced practitioner for a Manager, Vendor Relationship and Performance Management, Development Business Operations role who will be a key member of a robust vendor management program that leverages their industry background in pharmaceutical drug development operations. -
This key role is responsible for the vendor relationship and performance management, issue monitoring, trending, management, and data insights and reporting for their assigned scope of work within the program across the clinical development cycle. -
The successful candidate will have expertise in direct vendor management at the portfolio level and/or performance management skills, working both internally across the development teams, as well as externally with the vendor base. -
A strong foundation in operations, vendor management, and/or outsourcing is critical for success in this role. The core responsibilities and skills required for this position include but is not limited to: -
Manages the day-to-day vendor relationship and performance management activities across multiple outsourced service areas across the development operations remit -
Drives and facilitates the operational portfolio governance (i.e., reviews, meetings) of vendors for assigned areas -
Is individually accountable for portfolio performance management for vendors under a given remit as well as across the functional team(s) as assigne Proactively works with the various functions to determine areas of vendor performance gaps, impacts, required interventions, and improvement plans -
May lead and/or participate in escalations related to the outsourced vendors in terms of performance and risk management, leading portfolio level issue resolution at the operational and leadership team levels -
Manages the reporting of performance level metrics for the vendor base, and promotes the subsequent use of this data within the group and functional interfaces to drive performance insights and improvement opportunities, as necessary -
Delivers with optimal collaboration, accountability, and integrity to business partners -
Continually communicates and acts as an ambassador for the program -
Leverages prior experience with vendor performance, risk management, and measurements to continuously improve the practices of the organization - TekWissen Group
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