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Position: Matter Mobile, Primary Care Provider

Location: Knoxville, TN (multiple sites in the patient homes in the general Memphis Metropolitan Area)

Hours: Monday Friday | 8:00am 5:00pm (local time)

Matter Health exists to bring primary care health services directly to older adults. We deliver personalized, holistic and high-touch clinical care to the residents of affordable senior housing developments. We are revolutionizing the way that healthcare is delivered to those that need it most.

With a successful Series-A raise and an ambitious expansion plan, the business is searching for talented people with experience to be a part of our evolution to delivering world class Value Based Care. Changing healthcare requires more than just great skills, it requires the ability to live the values of Matter Health every day.

We have a lot of positive changes to make in the world and to make this change we will need mission oriented, collaborative teammates. Matter is a company that promotes speaking up and offering ideas that make us better. We hire the best people and give them autonomy, support and resources they need to be successful. There is accountability and responsibility for the work you will do but there is a team beside you always ready to support. Every voice matters and all voices will be heard. Are you ready to shake up healthcare for older adults? Join us on our journey!

The Day-to-Day:

The Matter Mobile, Primary Care Provider at Matter Health is a clinical leader of patient care in the communities we are fortunate to serve. As a leader of patient clinical care, you will be an active and visible member to the community. The Provider visiting patients in their residencies, will assist residents with the coordination of all their medical needs and social services. Building sincere relationships with your patients and adjusting treatment plans specific to the patients needs. You will combine traditional clinical skills with effective community engagement, problem solving and strong organizational skills in a truly rewarding role.

Our Matter Mobile, Primary Care Provider is energized by the idea of providing exceptional in-home services to our patients through holistic, evidence-based care. You will conduct physicals, evaluate well-being and devise care plans specific for each member following a value base care model. You are a consistent resource for our members answering any questions they may have; no question is too big or small!

The Matter Mobile, Primary Care Provider will also support the Membership Consultant in growing our member base - whether engaging directly with individuals in the community, attending events or helping to organize them.

Patient-focused quality and safety

Provide comprehensive in-home care for a panel of patients residing in a group of properties within a designated geography
Evaluate primary care, acute, chronically ill, and transitional care patients
Provide patient counseling, medication management and education on health maintenance
Document all patient care within Athena, Matter Healths EHR
Coordinate the care of our patients with internal and external colleagues ensuring the highest standard is provided in all settings across the continuum of care
Phone triage, outreach, patient education, population health leadership
Participate in an after-hours on-call rotation

Patient Experience

Maintain a focus on the overall patient experience
Tailor communication style to effectively influence quality outcomes and building relationships
Maintain patient confidentiality in accordance with HIPAA and PHI

Community Building

Work closely with the Care Navigator and Membership Manager Consultant to create a thriving community at the property in which your clinic is located properties encompassing your patient panel
Work to build personal relationships and social influence with all members of the community
Attend social events and become ingrained in the lives and well-being of each of the patients you serve

Autonomy & Accountability

Work independently in your clinic to prioritize and solve problems
Take initiative to help build and improve Matter Mobile, improve your clinic while advocating for your patients
Actively participate in professional development opportunities and groups within your market
Maintain professionalism of individual actions and self-awareness of how they impact your panel, market, Matter health, and the healthcare industry.
Own the success of your panel through implementation of the clinic level business plan designed to meet identified business goals

Requirements

What Leads to Success?

Passion for Matter Health model, vision, and patient population
3 years' experience as an Advanced Practitioner
1 year of providing clinical experience in homes in the Memphis community
An Active DEA certification with no restrictions
A Masters degree and certification by one of the Nurse Practitioner or Physician Assistant certifying bodies
A valid, active and unencumbered state Nurse Practitioner or Physician Assistant license
Active unrestricted drivers license and a clean driving record
Reliable vehicle with current registration and state minimum insurance
US Work Authorization Required

Nice to Haves:

A specialization in the field of Gerontology with applicable experience
Experience with and a passion for value-based care

Benefits

Be seen, heard and valued in an environment where you can learn and flourish! An actual chance to make a difference in the world around you.
4 weeks of Paid Time Off Annually Banked not accrued! Take time when you need it, not when youve earned it
Medical, Dental and Vision insurance, coverage starts the first day of the month following your start date
401(k) with company match
Market competitive compensation
Short term, long term, voluntary life insurance are just a few of our other great benefits

Principles that Matter:

At Matter we live and breathe our core values every day in every interaction. They are more than words on a screen or vinyl on a wall. These values are fundamental to Matter and at the core of every decision.

Patients-First(link removed) Matter Healths mission and members matter to you, deeply. We treat our patients like we would a loved one and aim to make a positive impact on every patient we serve. We are passionate about empowering our patients to Live Better(link removed)>
Raise the Bar. We seek excellence in all we do and continually redefine standards.
Prioritize and Follow Through(link removed) Its easy to be busy. Its hard to execute. We prioritize whats important and complete it to 100%.
Hire and Develop the Best(link removed) We hire people that are hungry, humble, and smart and give them the tools to succeed at the highest level.
Build Trust. We work to build trust with everyone we come into contact with and ensure our actions will never compromise that.
Be Intentional. All actions should have a greater purpose. Be intentional with what you say and do.
Keep it Simple(link removed) We aim to find simple solutions to complex problems.
Launch & Improve. We move fast to create solutions but are continuously learning to refine and improve

Matter Health

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