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As a Medical Appointment Scheduler, you would be crucial to our mission because you would be responsible for providing scheduling and administrative support to patients in a manner that places emphasis on quality patient care. On any given day, you could assist patients and be the sole purpose they have a great experience. If you value respect, optimism, compassion, innovation, and top-notch patient care, you have found your home.

Be a part of our family and contribute to your community in a real and tangible way. Apply now to be a part of something fantastic!

What would you do as a Medical Appointment Scheduler?

The Medical Appointment Scheduler is responsible for providing scheduling and administrative support to patients in a manner that places emphasis on quality patient care. You can expect to regularly:

• Serve as the initial point of contact for patients being referred by other healthcare facilities.
• Interact with patients, various hospital departments and physician offices to effectively schedule and direct patients through the ROC systems in a patient focused manner.
• Schedule various types of office visits.
• Accurately enter patient demographic information in patients electronic medical records.
• Maintain effective and prompt communication with patients.
• Maintain regular attendance and punctuality to minimize impacts to clinic staffing schedules.
• Provide customer service, maintain confidentiality, and abide by HIPAA requirements.

Requirements

• Certifications/Education
• High School Diploma
• Experience:
• Performing customer service duties;
• Using computer systems and applications, including entering data and typing.

Preferred Qualifications - How can you set yourself apart from other applicants?

• Experience scheduling medical appointments;
• Experience performing administrative tasks such as scheduling, answering phone calls, and documenting conversations.

This position operates in a professional office environment.

Benefits

Check out our home page by clicking on View all jobs to explore the many benefits ROC provides to employees! This position is eligible for full-time benefits.