POSITION: Medical Assistant (MA)

JOB SUMMARY: The Medical Assistant is responsible for assisting the physician with patient care including taking vital signs, obtaining history and chief complaint; assisting with aesthetic procedures and surgical procedures as directed by the supervising physician.  Other responsibilities include comprehensive patient notes and charting, patient education on treatment plans and medication, and nursing procedures (such as preparing syringes, IV placement, suture removal, dressing changes, etc.).

 

ESSENTIAL SKILLS AND ABILITIES:

• Possesses wide-ranging knowledge of skin care treatment, aesthetic treatments and products


• Excellent communication skills


• Good problem-solving and analytical skills


• Ability to work as a team member


• Well-organized with attention to detail


• Ability to manage multiple projects simultaneously


• Empathetic with patient needs and concerns


• Ability to work well with physicians, anticipating their needs in regard to patient treatment

RESPONSIBILITIES:

• Clinical Duties
  
  
  
  • Escorts patients to exam rooms in order of appointment times.
  
  
  • Completely and accurately fills out all required patient notes and charting, acting as a scribe for the physician.
    
    
    
    • Obtains patient medical history.
    
    
    • Takes vital signs as required by patient’s chief complaint
    
    
    • Obtains or updates medication list if necessary.
    
    
    • Formulates and obtains proper informed consents.
    
    
    
    
  
  
  • Sets up exam room according to scheduled procedure; anticipates physicians needs if non-scheduled procedure is likely.
  
  
  • Assists physician with minimally-invasive procedures in an accurate and timely manner.
  
  
  • Educates patient as required after physician establishes the treatment plan.
  
  
  • Prior to leaving the office, ensures patients understand the following: the treatment plan, the proper use of their medications, and their responsibility for compliance with the treatment plan.
  
  
  • Straightens and cleans exam rooms after patient visits.
  
  
  • Performs nursing procedures, such as dressing changes, without direct physician supervision.
  
  
  • Collaborates and communicates effectively with physicians and multidisciplinary team members.
  
  
  
  


• Aesthetician Duties
  
  
  
  • Provides patients with complimentary consultations regarding skincare services.
  
  
  • Provides patients with instructions and educational materials that relate to their unique skin type and recommends adjustments to their skincare regiment as appropriate.
  
  
  • Determines patient skin care goals and objectives, and recommends products and services that can reasonably facilitate attainment of those goals.
  
  
  • Seeks advice and supervision of physician as required on treatment protocols and notifies the physician of any patient noncompliance.
  
  
  • Responsible for the coordination of any correspondence to patients regarding their skin care treatment plan, product usage, or home care instructions.
  
  
  • Maintains patient medical records detailing all treatment procedures, elective products, medication history, and educational materials received.
  
  
  • Monitors and maintains equipment to insure proper operation.
  
  
  • Maintains treatment rooms and work areas in compliance with OSHA standards.
  
  
  • Maintains inventory-tracking system for retail and professional products.
  
  
  • Orders and stocks inventory and supplies as needed for maintaining treatment rooms and retail areas.
  
  
  • Maintains a valid aesthetician license in accordance with state regulations.
  
  
  
  


• Other Duties
  
  
  
  • Maintains confidentiality in matters related to patient, family and staff.
  
  
  • Ensures all exam rooms are appropriately stocked (i.e. syringes, sutures, needles, gauze, robes, medications, etc.)
  
  
  • Performs all duties related to medical instrument cleaning and sterilization.
  
  
  • Notifies clinical staff of supplies needed to avoid shortages.
  
  
  • Performs other duties and tasks as needed.
  
  
  • Delivers care with appropriate age and cultural competence in accordance with individualized patient needs.