Job Responsibilities:

• Check-out patient


• Collect co-payments and/or balances


• Schedules appointments and confirm appointments


• Answers and triages calls. Transfer calls appropriately


• Obtain authorizations for FCE and HMO patients as needed


• W/C and IME liaison


• Calls and confirms appointments


• Obtains medical records for new patients


• Scan documents into EMR


• Medical records requests


• Rooms patients on clinic days, takes patient’s vitals (weight only)


• Provides coverage for staff when on vacation, sick or out of office

* Translating for Spanish speaking patients as needed.

Qualifications Required:

• Knowledgeable in electronic medical records. Preferable in Practice Partner but not required


• Must have Microsoft Office Excel skills


• Associate degree or equivalent experience required.


• Ability to work both independently and as part of a team.


• Strong analytical thinking and problem solving skills to root cause and recommend innovative solutions.


• Ability to perform multiple tasks effectively and adapt to shifting priorities.


• Exceptional organizational skills and strong attention to detail.


• Strong sense of urgency and ability to prioritize issues.


• Works well in environment with firm deadlines; results oriented.


• Excellent oral, written and interpersonal communication skills.


• Strong teamwork orientation; willingness to help larger team meet goals and responsibilities.


• Ability to interact effectively with all levels of staff.


• Demonstrated ability to take initiative and achieve results in a fast-paced and changing environment.

Additional Information:

• HOURS: Monday – Friday. Some late hours


• Hourly wage negotiable


• EXPERIENCE: Successful candidate will have 3-4 years of working in a medical office setting.


• PAID TIME OFF: Vacation accrues on a bi-weekly basis at two weeks/year. Sick/personal time accrues on a bi-weekly basis at five days/year. Five paid holidays/year


• MEDICAL, DENTAL AND LIFE INSURANCE


• 401 K