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Full Time 8:30-5:00 pm Monday through Friday

Westborough Behavioral Healthcare Hospital (WBHH) provides psychiatric stabilization diagnosis treatments for Children, Special Needs, and Adult populations in both inpatient and outpatient settings. Our goal is to ensure patients and their loved ones feel comfortable and are well informed regarding treatment options.

We are conveniently located in Westborough near the intersection of Route 495 and Route 9. The hospital operates 24/7 with multiple shifts available.

The Medical Records Clerkis responsible for managing the medical records of the facility, including preparing, storing, and retrieving patient health records. The medical record clerk reviews medical records for compliance within approved policies.

Essential Duties:

• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Files paperwork and reports in patient charts, ensuring they are completed in an accurate and timely manner.
• Ensures files are stored in the designated area according to storage procedures.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Retrieves medical records from offsite chart storage facilities when needed.
• Performs other clerical tasks as needed, such as answering phones, faxing, and patient check in and out

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Requirements

Education and/or Licensure High School degree or equivalent required.

Experience A minimum of one (1) year experience in a healthcare environment preferred with previous medical office experience.

Benefits

Eligible employees receive a generous benefits package including holiday premium pay, shift differentials, health, dental and vision coverage, 401(K) plan, health & dependent Flexible Spending accounts, generous paid time off, company paid life, short-term and long-term disability coverage, and an employee referral bonus plan.