Medical clinical clerk needs 2-3 years previous experience in customer service or clinical setting; or equivalent combination of education and experience.

Medical clinical clerk requires:

• AA degree; Bachelor’s degree


• Knowledge of FDA’s 21 CFR Part 820 (Quality System Regulation), 21 CFR Part 803 (MDR Regulation) and 21 CFR Part 11 (Electronic Records; Electronic Signatures).
  
  • ISO 13485:2016, ISO 14971, the Canadian Medical Device Regulations 1998, SOR/98-282, and the Australian Therapeutics Goods Administration regulations (as applicable) at an advanced level.
  
  • Knowledge of clinical, surgical techniques and procedures, and medical terminology.
  
  • Skill in demonstrating a professional phone manner.


• Expertise in complaint policies and requirements

Medical clinical clerk duties:

• flexible in changing daily workload priorities as directed.
  
  • Ability to maintain accuracy, consistency, and quality in a fast-paced, multi-task environment.
  
  • Ability to participate in multiple projects.
  
  • Ability to manage a high-volume case load.
  
  • Ability to think critically and analytically to evaluate each record on a case-by-case basis.