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NC FAST Medicaid Transformation Training Lead
Location: US-NC-Durham
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NC FAST seeks a lead training resource to to assist with the coordination of NC FAST Medicaid training activities.
Important Note: Statewide travel up to 25% of the time is required in the performance of the work for this position as soon as COVID related restrictions are lifted. Travel may include some evenings and weekend days.
The primary purpose of this position is to assist with the coordination of NC FAST Medicaid training activities, which includes the development of training curriculum, plan, and approach for virtual and in-person training delivery to NC FAST users. This person will work with and guide/track the workflow of a team of NC FAST trainers tasked to design and deliver virtual interactive webinars and in-person training to county staff. In addition to resource coordination and project management responsibilities, this position requires critical, daily training guidance & assistance, such as Lead Reviews on all content development, organization of training schedule, materials, and training delivery to ensure deadlines are met. This person will work closely with Implementation Team leaders to understand the existing e-learning curriculum when planning the virtual and in-person training approach. S/he will also collaborate with NC FAST and Medicaid subject matter experts to ensure training strategies align with program and policy requirements.
Required/Desired Skills
| Skill | Required /Desired | Amount | of Experience |
|---|
| Experience in curriculum design and developing training materials for adult learners | Required | 5 | Years | | Understands the social services programs that drive the efforts of the county, regional, and state staff who administer those programs. | Required | 5 | Years | | Research and evaluate the NC FAST case management software in order to translate the software functionality into effective learning materials. | Required | 5 | Years | | Experience leading training developers, program subject matter experts, technical support and others to assure training materials are effective. | Required | 5 | Years | | Experience in business analysis, MS Office Suite (e.g., MS Word, MS Excel, MS PowerPoint) | Required | 5 | Years | | Experience in Learning Management System (LMS) technology such as Moodle, XML, HTML | Required | 5 | Years | | Experience in computer-based training instructional design, with learning program design systems. | Required | 5 | Years | | Experience developing dynamic instructional training materials using interactions and simulations to create interactive, engaging course content. | Required | 5 | Years | | Experience with Adobe Captivate, Adobe Connect, Visio or other training applications. | Required | 5 | Years | | Experience developing interactive media presentations that enhance the online educational experience | Required | 5 | Years | | Experience with scheduling and logistics management for training resources | Required | 5 | Years | | Strong understanding of internet concepts and web technology. | Highly desired | 0 | | | Strong understanding of internet concepts and web technology | Highly desired | 0 | | | Experience with JIRA software | Desired | 3 | Years | | Experience with Agile methodology | Desired | 3 | Years | | Experience with Project Management | Highly desired | 3 | Years | | Ability to clearly communicate in oral and written form, and deal effectively with diverse groups to accomplish the objectives. | Highly desired | 0 | | | Experience with adult learning practices, principles and procedures in classroom and on-line presentations | Required | 5 | Years |
Questions | No. | Question |
|---|
| Question1 | Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement? | | Question2 | All work must be completed on site at the manager's discretion. Do you accept this requirement? | | Question3 | Please list candidate's email address HERE that will be used when submitting E-RTR. | | Question4 | Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment. | | Question5 | Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement? | | Question6 | Vendor must notify the agency if any portion of the requirements listed in this task order is to be outsourced to other countries. Do you accept this requirement? | | Question7 | Candidates submitted above the rate of $57 may not be considered. Do you accept this requirement? | | Question8 | Please confirm you have thoroughly validated, and attest to the accuracy of, the credentials listed throughout this candidate s VectorVMS profile and resume pursuant to Section 5.2.5 of ITS-009440. Do you confirm? |
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