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Network Engineer III
Location:
US-ME-Lewiston
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Network Engineer III - Job Requirements

Essential Duties and Responsibilities:

  1. Team Collaboration:

    • Participate and occasionally lead in team meetings, team-building activities, and other opportunities to strengthen the department.
    • Actively engage in inter and intra-departmental committees and groups.
  2. Project Management:

    • Execute project-related tasks.
    • Participate in the evaluation and estimation of routine work requests, ITS initiatives, or minor projects.
  3. Education and Training:

    • Actively maintain education and cross-training on all departmental areas of expertise.
    • Prepare, lead, and attend training when available and appropriate.
  4. User Provisioning and Documentation:

    • Lead role-based user provisioning activities, processes, and standards for system-wide applications.
    • Maintain detailed and accurate records in workload management, asset management, and administrative applications.
    • Create, follow, and maintain documentation and checklists to ensure efficiency and consistency.
  5. Leadership and Autonomy:

    • Function with a very high degree of autonomy and self-direction once assigned work.
    • Act as backup for certain departmental leadership functions.
  6. Customer Support:

    • Assist customers with understanding total cost of ownership issues related to hardware and software.
  7. Mission Alignment:

    • Support and promote the mission and values of Covenant Health and the Catholic Health Ministry.

Job Knowledge and Skills:

  1. Communication and Interpersonal Skills:

    • Excellent communication and interpersonal skills, professional business manner, and ability to interact with people of differing professional levels.
  2. Network Technologies:

    • Proficient in the design, setup, and configuration of network router/switch and converged voice technologies.
    • LAN protocols, including VLAN, STP, VPC, QoS, etc.
    • Experience with IP addressing (IPv4 subnets and supernets).
  3. Wireless Networking:

    • Proficient in the design, setup, and configuration of wireless networking using controller-based Cisco devices.
  4. VoIP Phone Systems:

    • Proficient in the setup and support of VoIP phone systems.
  5. Security:

    • Proficient in the configuration and setup of multi-vendor Firewalls and Security appliances.
    • Experience with hardware and software VPNs.
  6. Troubleshooting:

    • Proficient using network performance tools for monitoring performance and troubleshooting network problems and outages.
    • Uses advanced troubleshooting methodologies to provide efficient, effective resolution and minimize impact to the customer.
  7. Professionalism:

    • Communicates in a professional, positive, and timely manner in person, on the phone, and via electronic means.
    • Represents the department and company in a positive and professional manner.
  8. Complex Projects and Committees:

    • Participates in the evaluation and estimation of complex work requests and projects.
    • Leads complex inter-and intra-departmental committees and groups.
    • Represents the team on complex projects.
  9. Process Improvement:

    • Works conscientiously to minimize cost and time requirements in all areas of departmental responsibility.
    • Assists management in identifying significant opportunities for process improvement within and without the department.

Education & Experience:

  • Bachelor's Degree preferred, with a minimum of 8 years of relevant experience.
  • Ability to obtain CCNA (Routing and Switching) certification within 6 months.
  • Ability to obtain CCNP and CCDA within 2 years.

TMS

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