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THE ROLE & YOUR MISSION



The Network & Security Infrastructure & Cybersecurity L2 Engineer role is responsible for ensuring the availability and efficient operations of network related MMC infrastructure worldwide. In this position, you will also seamlessly preserve the delivery of IT services to the firm.
As The Network & Security Infrastructure & Cybersecurity L2 Engineer you will provide these services along with constantly monitoring the network, identifying and resolving issues before they cause major disruptions and make controlled standard BAU and project related changes.


Change and configuration management of policies, troubleshooting, patching, capacity management and system upgrades to network infrastructure;

Support for escalated incidents from various teams and business units;

Leveraging tools such as, LogicMonitor, IP Fabric, Thousand Eyes, etc to assist with network management;

Increase network stability and expand the group's services by offering a vastly improved level of service with respect to network health, performance, and optimization;

Completing complex changes to improve the environment and providing escalation resources to various teams in the infrastructure organization;

Working alongside our Cyber Security Operations team;

Provide on-call support for DC Operations, Network Level 1, and Cyber Operations during off hours, troubleshooting escalated issues and working with Level 1 Team Shift Managers on escalated issues;



YOUR EXPERIENCE & VALUES



2+ years of NOC experience, working in complex, global networking environment;

Exceptional communication skills both verbal and written in English & Romanian;

Experience with strong change and incident management requirements;

Ability to provide senior level communications and presentations when requested for projects and status updates;

Identify opportunities for innovation, automation, process improvements;

Experience with automation and orchestration frameworks a+;

Networking knowledge and skills focusing on advanced routing and switching protocols ;

Advanced level experience with managing DNS (Infoblox);

Advanced level with load balancing (F5), network diagnostic, monitoring, and analysis tools;

Advanced level knowledge and experience supporting enterprise WLAN solutions;

Ability to practice sound judgment in complex, high-pressure situations;

Expert knowledge of TCP/IP and related protocols and with collecting and evaluating HTTPS & TCP/IP dumps using Wireshark, HTTPWatch, tcpdump, Fiddler, and similar tools;

Technical expertise combined with positive, collaborative, can do attitudes are required to make this team successful;

Bash Shell Scripting;

Automation;

Experience with on-prem to Cloud Service Provider integration (AWS/AZURE);

Micro segmentation and/or endpoint protection;

Firewalls and intrusion detection;

F5 Application Security Manager (ASM) and/or F5 Silverline;

SANS/GIAC certifications;

Bachelor's degree in computer science or related field from an accredited college/university or equivalent combination of education, training, and experience.



OUR BENEFITS & CULTURE



An opportunity to work in a fast-growing, innovative company with lots of room for progression and career growth;

A fail-friendly environment that encourages learning and initiative;

A yearly budget and the opportunity to build your flexible benefits package (up to 20% of your annual salary);

30+ days off (25 legal days off , 1 extra day off on your birthday, public holiday replacement days, extra buy/sell from your benefits budget);

Performance Bonus scheme

Matching charity contributions, charity days off, and the Pay it Forward charity challenge;

Core benefits - Pension, Life and Medical Insurance, Meal Vouchers, Travel Insurance;

We champion flexible working, and our mission is to help you find YOUR work-life balance, whether that's standard working, flex-time working, or working from home

As a company we are committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. Our teams will jointly identify at least one anchor day per week on which the full team will be together in person. This unwavering policy is carefully crafted to enhance team unity, inspire creativity, and foster meaningful interactions between our colleagues, to help build our culture and local communities.

Founded over 20 years ago, Darwin's main ambition was to change the world of benefits. Fast forward to the present day and it is leading the way as a cornerstone benefits technology product in the Marsh McLennan, (MMC), Tech portfolio. MMC are now building out their EMEA Technology Hub in Cluj, Romania.

MMC is a global professional services firm, headquartered in New York City with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting. It comprises the businesses of Marsh, Mercer, Guy Carpenter, JLT, Oliver Wyman and Darwin.

The regional hub will contain teams of Application Developers, Business Analysts, Project/Program Managers and other technology roles that require time zone overlap with clients in EMEA. As a regional hub we are equipped to scale our vast technical expertise through a variety of outputs, while helping to unleash our potential as one company, to effectively meet today's emerging challenges through the brilliant technology we build and deliver together.

Join us on this exciting journey as we look to scale our regional hub in Cluj.