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Network Technician I
Location: US-MA-Boston
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job summary:
Ready to land your next position as a Network Technician- Power your career growth by partnering with Randstad. We are looking for customer-oriented Network Technicians comfortable working in high-speed hospital environments in Boston, MA. As a Network Technician, you will be responsible for providing technical support services for desktop computers, laptop computers, printers, tablets, monitors, scanners, and other peripheral devices. Services will include device deployment, software installation, testing network connections, troubleshooting, and repairs. Interested- Apply online or call Tasha - Randstad Technical Recruiter at 817-230-3387. location: Boston, Massachusetts job type: Contract salary: $24 - 28 per hour work hours: 3pm to 12am education: Associates responsibilities:
- Provide break/fix technical support services for networked and stand-alone computing equipment
- Use knowledgebase articles, where appropriate, to resolve issues
- Document work performed within the service management software; document device and user data as required
- Prioritize issues by level of urgency and triage or escalate unresolved issues as appropriate
- Provide setup and configuration of computers and other network devices in compliance with Mass General Brigham standards; participate in large hardware deployments, moves and operating system rollouts
- Perform scheduled preventative maintenance on desktops and laptops including re-imaging operating system software, data capture and restoration, cleaning physical hardware, replacement of broken or out-of-warranty hardware and cable management - Provide next level technical support for Service Desk staff
- Provide turnover report for next shift - Assume on-call responsibilities on a scheduled rotation
- Use/s the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration
- Other duties as assigned
qualifications:
- Experience level:
- Minimum 1 year of experience
- Education: Associates
skills: Desktop SupportCiscoNetwork
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
Randstad Technologies
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