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Title:Network and System Engineer 1.Location:Sunnyvale. CAThe Client:City of SunnyvaleDuration:6 MonthsNotes: This is the onsite position from day one. Essential Job Functions Plans, designs, recommends, installs, upgrades, and supports data center activities and systems of data,voice, radio and video network infrastructures, equipment, servers, and applications to achieve optimumperformance in accordance with the IT Service Level Agreement (SLA). Reviews and evaluates technological network related needs and recommends appropriate solutions; worksclosely with vendors to ensure complete and successful projects. Troubleshoots, upgrades, or configures network systems or server hardware or operating system issues todetermine cause(s) of failure and resolves problems including relocation of wiring infrastructure andensuring compliance with warranties and/or specifications. Performs structured and complex analyses and develops integrated information flow according todocumentation related to area of assignment. Monitors system capacity and utilization and performance of systems or networks and performs necessaryrestructure or recommends expansion. Upgrades network operating systems, server and storage systems and configures software. Researches, designs, develops security and integrity of network systems to ensure protection frominappropriate access or destruction to include disaster recovery and business continuity. Implements a preventive maintenance routine identifying weaknesses of current system to determinecritical server/storage or networking issues. Evaluates and monitors cost acquisition of network and server related items to obtain the best results,meet budget guidelines and ensure system compatibility. Assists in the development and execution of preventive maintenance programs identifying weaknesses ofcurrent systems to determine critical server/storage or network issues, including cybersecurity. Develops technical system documentation, training materials and provides training to users and othersupport staff. Leads and coordinates IT, departmental, and vendor resources for projects in accordance with project plan. Prepares presentation materials for meetings, documents and follows up accordingly. Assists in the development and operations of the IT Strategic Plan (ITSP). Provides input, recommendations on new technology and solicits technical specifications. Communicates clearly and concisely, both verbally and in writing. Assists in the creation of operational procedure manuals. Sets timelines and expectations for tasks within various project plans. Provides guidance to team members. Acts as a liaison between the various divisions within the department along with the client departments. Provides subject-matter expertise on complex technical issues related to their area of focus.Required Skills/Experience Minimum 5 - 7 years network/system engineering. Current CCNP Network design and troubleshooting Principles and practices of excellent customer service. Principles and practices of ITSM (IT Service Management) systems to includeincident/problem management; request fulfilment; knowledgebase; asset management andIT service catalogs. Network traffic and performance parameters, including understanding telecommunicationstheory and practice. Methods and procedures of systems administration and security and integrity maintenance. Connectivity, system integration, and network design. Structure development, features, and access including configurations protocol andinterfacing. Current developments and trends of network technologies and/or server/data storagetechnologies. Principles and methods of system and storage capacity, physical, virtual and cloud-basedLocal Area Network wiring and distribution methods. Wide Areas Networking Connectivity utilizing T1, T3 and fiber backbone transports. Advanced cybersecurity practices and procedures. Office methods, procedures, software and equipment. Applicable industry and safety codes and technology standards. Principles of project management, task completion and resource management. Microsoft Office, Microsoft Project and Microsoft Visio. Team formation and execution; how to motivate teams. Cost-benefit analyses to recommend the most effective solution.Additional Skills/Experience Communicate effectively, both orally and in writing; translate between technical and nontechnical terms. Identify, analyze and define administrative and technical issues, collect information, establishfacts, draw valid conclusions, and make appropriate recommendations. Effectively organize, prioritize and follow-up on work assignments to meet establisheddeadlines. Proven excellent customer service skills. Provide technical advice and consultation to City staff in person, online, over the telephone, orby email. Identify, analyze and resolve customer/user problems; take appropriate corrective action toproblems; research technical materials to provide solutions to problems, or refer problems toappropriate staff. Learn complex principles, practices, techniques and regulations pertaining to assigned duties. Effectively interpret and explain applicable processes, regulations, information technologyprotocols and hardware/software application solutions to users; listen and communicateinformation to persons with a diverse background of knowledge and experience. Establish, maintain and promote positive and effective working relationships with employees,other agencies, public officials and the public. Demonstrate initiative and exercise good judgment in the performance of duties. Respond to cybersecurity issues and remediate in a timely manner as instructed. Recognize, set and follow priorities to meet deadlines.