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Promote and market the business.Manage budgets andfinancial plans and control expenditure. Maintain statistical and financial records. Setand achieve sales andprofit targets.
Analyse sales figures and devise market and revenue managementstrategies.
Recruit, train andmonitor staff. Plan work schedules for individuals and teams.
Meet and greetcustomers. Plan and organiseaccommodation, catering and other hotel services.
Deal with customercomplaints and comments. Address problems and troubleshoot accordingly.
Ensure events and conferencesrun smoothly.
Supervise maintenance, supplies, renovations and furnishings. Deal with contractors andsuppliers. Ensure security iseffective. Carry out inspections of property and services.
Ensure compliance withlicensing laws, health andsafety and other statutory regulations.