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Are you have experience in building maintenance, janitorial or similar industries? Do you have strong management experience and good communication skills? Are you seeking a full-time evening shift position? If you answer yes, consider this great opportunity with City Wide!

We are seeking a Night Manager (to join our team in (insert city)! The Night Manager is responsible for assisting with management of contract compliance for designated building maintenance services, as well as maintaining the relationship between City Wide and Independent Contractors. Employee must possess ability to review the client contract and check that work expectations have been met.

Why City Wide?

City Wide Facility Solutions is a leader in the building maintenance industry, with a locations that serve communities across the U.S. and Canada. Our company mission is to create a ripple effect...by positively impacting the community of people we serve. Our vision is the be the first choice for our clients, contractors and employees (link removed) Our values of community, accountability and professionalism are how we model success. At City Wide, you will find a high-energy work environment that rewards performance within a collaborative, inclusive and fun environment. Are you ready to join?

Essential functions

• Develop and maintain productive, working relationships with Independent Contractors (IC) and In-House labor by communicating client priorities and collaborating on solving problems.
• Review scope of work and ensure quality assurance per account to retain existing business and gain new business.
• Communicate with Facility Services Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message.
• Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement.
• Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention.
• Execute City Wides New-Start Policy, Customer Compliant Policy, Four Star Policy, and other operational policies and procedures.
• Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use.
• Other duties as necessary.

Requirements

• High school diploma required or equivalent experience in commercial janitorial services industry.
• 3 years of prior experience in supervising or managing others to perform scope of work (or complete tasks); Janitorial, retail, hotel, maintenance, facilities industry experience preferred.
• Strong planning, organization skills, and attention to detail.
• Excellent communication and interpersonal skills.
• CRM experience preferred.

Physical Demands

The physical demands are representative of requirements that must be met by an employee to successfully perform the essential functions of this job. Constant sitting, bending, standing, and walking. Ability to lift up to 25 pounds.

Benefits

City Wide offers a competitive compensation and benefits package for this position. ENTER BENEFITS HERE.

• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Development
• 90% of time spent in territory
• Territories include: Sacramento T1 (Roseville, Rocklin, Lincoln), Sacramento T2 (Auburn, Folsom, El Dorado Hills, Rancho Cordova), Sacramento T3 (Davis, North Sacramento, Downtown Sacramento), Sacramento T4 (South Sacramento, Elk Grove, Lodi)