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We are looking for a competent Office Assistant to help with the organization and running of the daily administrative operations of the company. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.

Responsibilities

• Organize office and assist associates in ways that optimize procedures
• Sort and distribute communications in a timely manner
• Create and update records ensuring accuracy and validity of information
• Maintain trusting relationships with customers and colleagues
• Data Entry using Adjusting Software, and other databases
• Compile support documents for Supplements, i.e. Code Requirements, Pictures, etc.
• Become the Subject Matter Expert (SME) for roofing Research
• Send Sub Contractor Invoices for General Contractors
• Follow Up w Insurance Co on Payment releases for the Policy Holders
• Make/Send Final Invoices and/or Certificate of Completions to Insurance Companies
• Track Claims for Various General Contractors
• Communicate w Insurance Companies via email and telephone
• Supplement Insurance Claims
• Discuss Supplements w Insurance Companies

Requirements

• Proven experience as a back-office assistant, office assistant, virtual assistant or in another relevant administrative role
• Working knowledge of office equipment
• Thorough understanding of office management procedures
• Excellent organizational and time management skills
• Analytical abilities and aptitude in problem-solving
• Excellent written and verbal communication skills
• Proficiency in MS Office

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