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• Proficient with personal computers in a windows environment including Microsoft Word, Word Perfect, Excel or Lotus.
• Working knowledge of office practices, proper grammar, spelling and punctuation, and basic arithmetic.

Skills Required

• Ability to manage multi-line phone system and learn voice-mail.
• Ability to take clear, concise messages*
• Ability to operate standard office equipment (fax, copier, printer).
• Ability to keyboard correspondence reports from rough drafts.
• Ability to maintain automated and manual filing systems.
• Knowledge of office/program support activities.
• Specific knowledge of work unit programs and activities.
• Knowledge of basic math and bookkeeping, telephone procedures, and standard business communication.

Experience Required

• Office practices and procedures, including filing and the operation of standard office equipment; Correct English usage, including spelling, grammar, punctuation, and vocabulary
• Standard office administrative and secretarial practices and procedures, including business letter writing and standard format for typed materials; Policies and procedures related to the department to which assigned; Basic record keeping principles and practices and report preparation. Business arithmetic, including percentages and decimals.

Education Required

• Office Assistant I: Graduation from high school or possession of a GED certificate. Must possess a valid (two years old or less) typing certificate for at least 40 net words per minute from a recognized organization.
• Incumbents may advance to the Office Assistant II level after successfully completing a one-year probationary period and demonstrating proficiency which meets the qualifications of the higher level class.