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Office Specialist 2
Location: US-OR-Madras
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Initial Posting Date: 12/12/2023 Application Deadline: 12/26/2023 Agency: Department of Human Services Salary Range: $3,006 - $4,338 Position Type: Employee Position Title: Office Specialist 2 Job Description: We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency with the Equity North Star as our guide toward our vision of an agency free of racism, discrimination and bias. We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply. Are you skilled in tracking multiple things at once? Are you committed to continuous diversity, equity, and inclusion learning? Would you be interested in joining a diverse team that is dedicated to serving children, families, and communities? If so, this Office Specialist 2 position may be for you! This position is open until filled, with first review on December 26, 2023. Oregon Department of Human Services (ODHS), A place to belong and make a difference! Your duties at a glance As an employee working within the Child Welfare Program , you will have an opportunity to make a meaningful difference in the lives of Oregons most vulnerable children and families. Your dedication will help us achieve the Child Welfare Vision for Transformation that will support children and young adults to be safer, healthier, experience less trauma and achieve a greater well-being. As an Office Specialist 2, you will: Provide reception duties and various other office support functions necessary to provide services to the clients of Deschutes County, Jefferson County, Crook County, and outlying areas. Receive phone calls and route to the appropriate staff. Provide excellent customer service to the diverse group of people we serve. Respond to inquiries about specific agency/program information and service. Answer questions regarding research. Explain or clarify rules, processes, and procedures to clientele. Work closely with the main receptionist and teams with workload when necessary. Participate and engage in diversity, equity, and inclusion trainings. Actively seek to achieve the ODHS goals of integrity, stewardship, responsibility, respect and professionalism, service equity and innovation. Actively seek to provide culturally appropriate services where individuals are treated respectfully, compassionately and effectively in a manner that recognizes, affirms and values the worth of children, individuals, families and communities, protecting and preserving the dignity of each.
What you need to qualify Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR An associate degree in any field; OR An equivalent combination of education and experience.
Essential attributes We are looking for candidates with: Experience conducting work that requires attention to detail. Experience utilizing time management, prioritization, and organization skills to meet deadlines. Experience navigating technology and different computer systems. Experience adapting with flexibility and ease to changing priorities. Openness to continuous learning about diversity, equity, and inclusion. A demonstrated commitment to teamwork and coming alongside colleagues to achieve a common goal.
Please be sure to clearly describe how you meet these attributes within your application materials. These attributes will be used to determine which candidates will be selected to move forward in the process. Working conditions Majority of your work will be conducted in the office, but you will also have miscellaneous tasks and duties to complete that are in the community (see bullet point below). You will have occasional required travel around the community. The purpose of travel will be to purchase items for clients, travel to other district offices for meetings or coverage, and transport state of Oregon vehicles to maintenance and repair appointments. You will have occasional opportunities for overtime. You may interact with a wide range of people including some who have experienced trauma and exhibit challenges in controlling emotions.
Application instructions Your work history profile and resume are the perfect opportunity to highlight your interest in the position and demonstrate your skills, lived and/or work experience that shows you are an excellent candidate for the position. Please upload a resume or complete the work history profile. Note: Your resume may be uploaded in the Resume/CV field on the online application. Current State of Oregon employees: Apply via your employee Workday account. If you are not a current State of Oregon employee, view this application instructional video (link removed)> After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process. Additional requirements A valid drivers license and acceptable driving record are required. Finalists for this position will be subject to a computerized criminal history and abuse check. Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment. The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Securitys I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
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