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An
, or Business Manager, is responsible for overseeing the daily operations of an office and its various departments. Their duties include communicating with department heads, relaying important information or policy changes from upper management and implementing incentives to enhance employee productivity.Office Managers may be the first point of contact for internal and external parties for your office, which may impact some customer service and communication elements of their job duties. Duties and responsibilities will vary depending on an organizations size, but might include:
Overseeing the work of all office employees to ensure they work productively and meet deadlines and company standards
Counseling any employees struggling in their roles
Answering telephone calls and emails from customers and clients and directing them to relevant staff
Creating an office budget and ensuring all employees follow it
Monitoring office supplies and ordering new stationery, furniture, appliances and electronics as required
Interviewing and training new office employees and organizing their employment paperwork
Organizing maintenance companies to keep the office clean and safe and ensure its appliances are in good working order
Reporting office progress to senior management and working with them to improve office operations and procedures
typically work for corporations to lead multiple departments at a branch location. They work closely with upper management to discuss their branchs needs and receive instructions on how to guide their employees in accordance with company policies properly. Their job is to oversee the hiring and training of office employees. They also need to host office meetings and conduct performance reviews for all employees. They may also be responsible for overseeing layoffs and budget cuts across departments to maintain their companys financial health.