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About Oliver Wyman

Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 5,700 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC]. For more information, (link removed). Follow Oliver Wyman on Twitter @OliverWyman.


Job Overview:


The Assistant Human Capital Manager plans and administers human resources activities for CAVOK colleagues in multiple offices, including Atlanta, Fort Worth, Minneapolis, and Seattle, as well as colleagues who are working remotely. Will provide frontline HR support to employees and management along with providing regional support to the HC Operations team. Responsibilities include the coordination and support of a variety of Human Capital activities, including but not limited to the assigned Region/Offices. This person will assist with initiatives to help build and maintain a strong office community in an inclusive and positive office environment. Activities may include program administration, policy and procedure implementation support, payroll and benefits employee assistance, orientation, employee engagement, and employee relations.


Key Responsibilities:

Program Administration

Provide guidance and answer questions on policy interpretation, ensure uniform and equitable application of policies and procedures.

Administer Talent Management programs, such as leaves, rotations, and work schedules, generate and distribute appropriate documentation.

Maintain time off tracking/reporting, and data for service awards.

Enter Employee transactions and draft related documents for new hires, transfers, manager changes, pay changes, status/role changes and terminations. Ensure and request required approvals are obtained.

Provide assistance to resolve payroll and benefit issues and answer general questions.

Pre-Hire, Orientation, Terminations

Ensure new hires have first day logistics and details, including required paperwork, such as I9s and authorized work documentation.

Organize and conduct Day 1 orientation (schedule presenters, order lunch, reserve meeting rooms).

Coordinate with departments to address specific on boarding requirements.

Deliver presentations that meet high quality standards.

Process new hire paperwork.

Troubleshoot operational issues (such as travel, expense and IT).

Conduct exit interviews for departing employees.

Other HC Activities

Provide guidance to employees relating to confidential matters.

Distribute employee communications as required.

Manage required documentation in accordance with legal and company requirements and ensures accuracy and completeness.

Other duties as assigned, including projects related to the business or the regional HC Services team.


Experience Required:


Bachelor's degree with five plus years of human resources experience required, preferably in a professional services environment.

Three years leadership experience - leading projects and/or teams, facilitating discussions, coaching clients, mentoring more junior HR colleagues, and advocating for policy or other initiatives.

HR Certification is a plus.


Technical Skills:


Maintains knowledge of trends and changes in Human Resources legislation, and conveys local, state, and federal laws where appropriate

Proficiency in Microsoft Suite including, Outlook, Word, Excel, Power Point

Experience with Workday is a plus


Skills and Attributes:


The ability to be productive, flexible and to simultaneously manage multiple project priorities in a complex, performance-driven environment

Experience balancing ever-changing work demands in a challenging environment with numerous stakeholders to satisfy

Proven experience in a role requiring a high degree of organizational skill, accuracy, access to confidential information and a strong sense of urgency

Excellent verbal and written communication skills; strong interpersonal and facilitation skills

Ability to communicate effectively with all levels of the firm

Proven coaching and conflict management skills

Can work effectively autonomously and in a team environment

Creative, strategic forward thinker, who continually seeks ways to improve the way things are done

Results/solution oriented

Mergers and acquisitions experience preferred

Current knowledge of employment law and practices


Marsh & McLennan Companies is a global professional services firm providing advice and solutions in the areas of risk, strategy and human capital. It is the parent company of a number of the world's leading risk experts and specialty consultants, including Marsh, the insurance broker and risk advisor; Guy Carpenter, the risk and reinsurance specialist; Mercer, the provider of HR and related financial advice and services; and Oliver Wyman, the management consultancy. With over 81,000 colleagues advise clients in 130 countries and annual revenue of nearly $19 billion, Marsh & McLennan Companies provides analysis, advice and transactional capabilities to clients in more than 130 countries. Its stock (ticker symbol: MMC) is listed on the New York, Chicago and London stock exchanges.

Marsh & McLennan Companies offers competitive salaries and comprehensive benefits and programs including health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: (link removed). We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at: (link removed)/diversity. Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.