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On-Site Services Specialist
Location:
US-GA-Atlanta
Jobcode:
033b87079bc0c464f2540ecb2e91e390-122020
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Summary



Provides operations functions in one or all of the following areas: 



operates high volume duplicating equipment, performs associated copying tasks, operates high volume document scanning equipment, operate high volume mail processing equipment. 




  • Ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage. 

  • Provides copier maintenance and/or repair of customer site equipment. 

  • May also perform one of the following at entry level: bindery, QC and final check, housekeeping, file services, call center representative, etc. 

  • This position reports directly to the Site Manager, Site Supervisor or Assistant Site Manager, depending on site personnel configuration. 


Roles & Responsibilities


  • Runs high volume copy machines and performs binding and finishing work. Operate high volume scanners. Operate image handling software. Operate MS Office and Email systems 

  • Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems. 

  • Maintains records for management reports and inventories of supplies needed. Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required. - Calculates charges for jobs performed and maintains some billing logs. 

  • Responds to and coordinates all service calls required by customer. May perform filing duties in conjunction with specific customer requests. Delivers completed jobs to pre-determined customer locations within and outside of the site. 

  • Maintains daily meter and service logs. May travel between customer’s buildings. Answers customer questions regarding status or feasibility of job requests. 

  • Ensures upkeep of convenience copier areas by keeping neat and well stocked. Performs duties related to the shipping and/or receiving of materials.

  • Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted. 

  • Uses all copier equipment, calculator, fax machine, postage meter and some PC. - Performs filing duties, which may include ‘purging’ and archiving old documents. - Performs other duties as assigned.



Minimum Qualifications




  • MAILROOM DUTY - Less than 2 miles walking a day

  • Process and sort incoming and outgoing mail 

  • Prior experience as a mailroom clerk 


Required Skills

Work Authorization

  •  US Citizen

  •  Green Card


Benefits


  •  Healthcare

  •  Dental

  •  Eye Care


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