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On-Site Services Specialist Location: US-GA-Atlanta Jobcode: 033b87079bc0c464f2540ecb2e91e390-122020 Email Job
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Summary
Provides operations functions in one or all of the following areas:
operates high volume duplicating equipment, performs associated copying tasks, operates high volume document scanning equipment, operate high volume mail processing equipment.
- Ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage.
- Provides copier maintenance and/or repair of customer site equipment.
- May also perform one of the following at entry level: bindery, QC and final check, housekeeping, file services, call center representative, etc.
- This position reports directly to the Site Manager, Site Supervisor or Assistant Site Manager, depending on site personnel configuration.
Roles & Responsibilities
- Runs high volume copy machines and performs binding and finishing work. Operate high volume scanners. Operate image handling software. Operate MS Office and Email systems
- Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems.
- Maintains records for management reports and inventories of supplies needed. Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required. - Calculates charges for jobs performed and maintains some billing logs.
- Responds to and coordinates all service calls required by customer. May perform filing duties in conjunction with specific customer requests. Delivers completed jobs to pre-determined customer locations within and outside of the site.
- Maintains daily meter and service logs. May travel between customer’s buildings. Answers customer questions regarding status or feasibility of job requests.
- Ensures upkeep of convenience copier areas by keeping neat and well stocked. Performs duties related to the shipping and/or receiving of materials.
- Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted.
- Uses all copier equipment, calculator, fax machine, postage meter and some PC. - Performs filing duties, which may include ‘purging’ and archiving old documents. - Performs other duties as assigned.
Minimum Qualifications
- MAILROOM DUTY - Less than 2 miles walking a day
- Process and sort incoming and outgoing mail
- Prior experience as a mailroom clerk
Required Skills
Work Authorization
Benefits
- Healthcare
- Dental
- Eye Care
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