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RP Professional Services, LLC (RP) is a rapidly growing government consulting firm headquartered in Ashburn, Virginia. Were an 8(a), Service-Disabled Veteran-Owned Small Business (SDVOSB) that exclusively enables the missions of U.S. Federal agencies through superior mission support and technology integration. Our dedication to our employees and clients is driven by our promise to deliver Excellence, Value, and Flexibility. "People, not just Resources" is more than our motto; it's the foundation on which we are built! At RP, we take pride in who we are and what we deliver.

RP is seeking an Onsite Lead to support the Small Business Administration's (SBA) Herndon office. You will lead a team of Loan Specialists and Loan Processing Assistants.

This is a remote/telework opportunity.

Responsibilities:

• Audit and follow up with team members who have discrepancies on their time sheets.
• Liaison for follow up with presence and participation and performance issues with SBA managers
• Coordinate weekly Onsite Team Lead meetings
• Assist with resolving team issues and track with Agenda
• Assist with gaining input to the Bi-Weekly Status Report
• Assist in implementing and tracking metrics and performance
• Mitigate any access issues
• Assist in on boarding new hires
• Apply discretion for effortless functioning of Highlights internal and external workload through monitoring and tracking team tasks
• Host and attend meetings and trainings to ensure tasks are identified and tracked, monitor
• appropriate timeliness to ensure team members are provided with most up-to-date policies and procedures
• Provide team members with application of problem-solving methods and techniques, coach team members on work methods, practices, and procedures, and assist team members in identifying solutions for successful production and online excellence
• Lead and/or contribute to projects to support the achievement of organizational and
• operational objectives
• Liaise with multiple SBA centers and team members to build relationships crucial to the success of the program/project

Requirements

Required Qualifications:

• Bachelors degree. Additional experience may be considered in lieu of the educational requirements
• 5+ years of relevant experience
• Experience with Excel is a must
• Experience with Reports Management
• Previous management experience
• the ability to work for any US employer without requiring sponsorship

Preferred Qualifications:

• Excellent communication experience (front facing with customer in the past)
• Ability to communicate over remote technology in both written and verbal forms.
• Exercise strong attention to detail
• Demonstrate strong decision making, analysis and communication skills
• Self-starter with ability to work without direct supervision, establish work priorities and manage time to meet deadlines
• Critical thinker with the ability to handle conflict and conflict resolution
• Ability to comprehend written correspondence
• Proven ability to learn and train SBA government agency products (7a, 504, Micro, and Disaster)

Benefits

• Health Benefits: Medical, Vision, Dental
• 4% retirement match with 100% vesting
• Company paid STD and LTD
• Company paid basic life insurance
• Competitive PTO package

RP Professional Services, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.