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What's the role?

Our Client, one of the world's leading global investment banking, securities and investment management firms, is seeking a highly motivated and detail-oriented Operations Associate to join their Alternative Investment Operations Team. The Alternative Investment Operations Team is responsible for managing relationships with fund administrators, reporting flows to fund portfolio managers, and processing all fund-related transactions. The Operations Associate will work closely with our fund administrators and portfolio managers and coordinate service related strategies with the goal of providing an optimal client experience.

Tell Me More:

• Location: Onsite in Chicago, IL
• Hourly Rate: $25-$35/hr, depending on experience (which if worked full time for a year is the salary equivalent of $52,000-$72,800/yr) **this role is to be paid based on hours worked**
• Work Pattern: Monday-Friday, standard business hours
• Start Date: ASAP
• Contract Length: 12 months with opportunity to extend/permanent hire

Your day-to-day activities will include:

• Oversee investor transactions in private equity or hedge fund vehicles to ensure accurate trade-flow reporting to portfolio managers
• Evaluate trade waiver and correction requests from sales teams
• Oversee the facilitation of investor trade settlement
• Assist in oversight of vendor relationships (e.g. fund administrators, transfer agents)
• Oversee and coordinate resolution of product servicing issues and errors
• Implement process improvements/enhancements
• Improve internal controls over accounting and operational processes
• Improve collection, dissemination and maintenance of product data attributes
• Lead ad hoc projects within the Shareholder Services group

What knowledge, skills, and experience we need:

• Bachelor's degree
• Detail-oriented
• Ability to work effectively in a fast-paced environment and think clearly under pressure
• Strong organizational/multi-tasking skills
• Leadership Exchanges information with appropriate people to complete work
• Problem Solving Solves difficult problems with effective solutions; asks good questions and probes for answers; looks beyond the obvious and does not stop at the first answers
• Self-Development Ability to recognize personal skills, abilities, limitations and strengths
• Strong Team Player Creates strong morale and spirit in his/her team; shares wins and successes. Fosters the feeling of belonging in the team
• Proven ability to multi-task and prioritize team responsibilities accordingly
• Strong communication and interpersonal skills

Preferred Qualifications

• 1-3 years financial services experience
• Knowledgeable about the alternative investment industry