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About Communities In Schools of Memphis

At Communities In Schools, we are all-in for kids. It is our passion - it is our mission. At the Memphis affiliate, we partner with Shelby County Schools and Achievement School District to provide resources and create communities of caring adults who work hand-in-hand with educators to make sure young people have the tools they need to stay in school and achieve in life. We achieve this mission by hiring bright, creative, and innovative team members who have a passion for what we do.

Summary

The Operations Coordinator is an invaluable member to the CIS of Memphis team - responsible for providing operational support. Operations is an encompassing role with job functions in the following areas: administration, operations, data, communications, finance, governance, and events.

Preferred Qualifications

• Ability to juggle multiple projects with superb accuracy
• Strong administrative and clerical skills
• Exceptional customers service skills, over the phone and in person, with our internal and external stakeholders

ESSENTIAL JOB FUNCTIONS

1(link removed) Human Resources

• Monitor human resource functions across the organization
  • Onboarding and offboarding of CISM personnel
  • Updating CISM policies & procedures in compliance with state and federal laws
  • Serving as the liaison for HR firm
  • Creating and monitoring implementation of CISM playbooks
  • Creating, preparing, and filing CISM documents- digital and physical files
  • Assisting with performance review processes and related professional development

2. Administration

• Serve as an administrative resource for the Director of Operations:

• calendaring/meeting/event planning;
• preparing and filing documents;
• supporting with new hire and existing processes,
• making travel arrangements when applicable;
• organizing office space and ordering office supplies as needed

3. Affiliate Operations

• Serve as the initial point of contact, answering calls and directing them to appropriate staff
• Support IT with maintaining technology inventory
• Maintain records for our day-to-day transactions, route payments for processing and managing invoices
• Serve as initial point of contact for affiliate storage units
• Partner closely with data and development teams for various data-entry related projects

4. Finance & Development

• In collaboration with key CISM team members, support the development of key reporting functions which includes acknowledgement letters and entries into donor database
• Under the direction of Director of Operations assist with monthly Expensify reconciliation and reporting

5. Communications

• Under the supervision of the Director of Operations and in collaboration with other communications team members, help create and execute CIS Memphis communications plan via special projects and tasks.
  • Live Streaming of CIS Memphis Events when applicable across social media platforms
  • Interacting and re-sharing content of partners across social media
  • Serve as a point of contact and liaison for affiliate photography

6. Board

• Manage tasks/duties associated with board meetings as well as logistics and organization of these meetings

Requirements

Essential Competencies of the Successful Candidate

• Superb accuracy and attention to detail
• Autonomous and self-motivated
• Ability to work with diverse cultural backgrounds
• Proactive, a self-starter - willing to work independently and show initiative in identifying and completing tasks
• Effective written and verbal communication skills
• Resourceful, a problem-solver
• Honest, has integrity and the ability to maintain confidentiality

Education/Prior Experience

• Bachelors degree preferred, or demonstrated relevant equivalent experience in operations, education, business or related field
• Must have a valid drivers license
• Experience working in event planning is a bonus
• Experience with Microsoft Office tools required

Benefits

• Salary Range $40K-$45K
• 401K with up to a 4% Matching Contribution
• Medial, Dental, Vision
• Employee Assistance Program
• Remote Work Days
• Short Term Disability, Long Term Disability, Life Insurance