Job Title Operations Specialist
Location Santa Clara, California
Duration 9/28/2020 to 4/2/2021
Responsibilities:
This position will be responsible for processing domestic and international wires and assisting in any of the daily tasks of the wire room.
Monitors Revolving Lines of Credit and related collateral, ensuring that any loan outstanding is fully collateralized.
Accuracy of collateral submission based upon daily, weekly and monthly client reports.
Ability to recognize established billing patterns and general collateral characteristics from a diverse client group. Assist Relationship Managers with accurate and timely information required for compliance and credit decisions in accordance with bank and division policy.
Heavy client contact.
Reconcile and balance the General Ledger on a daily basis.
Process verification letters and monitor the CFD Verification Program.
Perform teller functions Accuracy in cash handling is a must Ability to balance a till Processing of clients deposits Handle check cashing for non-clients and clients Apply understanding of bank policies and regulations Assist in daily workflow and meet deadlines Assist with certifications, audits, and preparing reports Act as a liaison for clients service teams and internal/external clients Assist in dual custody of balancing the vault and cash order shipments Assist in research and provide solutions to basic operational issues Provide excellent client service either via email, phone and face to face High school diploma or equivalent Able to work with the public in a pleasant, cheerful, diplomatic manner and project a professional image.
Perform fraud investigation on suspicious account activity Review client deposits for potential kiting activity Review, identify, analyze, and report suspicious activity in accordance with AML/BSA Monitor high risk accounts Process, track, and coordinate legal processes and court orders received by the bank Process, track, and monitor Bankrupted clients according to bankruptcy laws and court appointed trustees Prepare Suspicious Activity Reports on fraud cases within FINCEN's filing requirements Prepare, investigate, and track operational losses for division Prepare other special reports and participate in miscellaneous projects as assigned by the Manager Perform a variety of operational functions highly technical in nature Applies acquired job skills and policies and procedures to complete assigned tasks within the Electronic Payments team.
Job Complexity:
Works on routine assignments and escalates non-routine issues.
Knowledge of banking regulations and policies.
Good verbal/written communication skills.
SUPERVISION: Works under general supervision.
Assists with the calculation of unused fees.
Processes funding's and payments.
Books simple loans.
Performs standard loans research.
Assists with ad hoc projects.
Associate Ops Specialist position is a role that is responsible for copying.
scanning, filing & research.
Assures loans accounts are set up on the Bank's accounting system accurately and efficiently.
Provides accurate and timely reporting of the Bank's loan portfolio for quality assessment by Senior Management.
Assures accurate processing of payments, disbursements and changes to the loan portfolio.
Performs daily callback function to ensure accuracy on all of the critical data entries and processes handled by the Department.
Works directly with the Documentation team and Legal Department and enforces the Bank's policies and procedures.
Banking Operations Data Entry Tickler Follow up Processing Clerical duties Document Analysis Review signed loan documents
