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Resource Innovations is seeking an Order Fulfillment Specialist to join our growing team in Collinsville, CT. As an Order Fulfillment Specialist with Resource Innovations, you will use your data management skills to ensure correct and timely delivery of energy efficient products to our customers and assist with our growing e-commerce operations, ensuring all orders are managed through their complete lifecycle. Additionally, you will manage order flow from receipt to fulfillment to ensure both customer expectations and company targets are met.
Duties and Responsibilities
- Always maintains customer confidentiality in accordance with established client policies and procedures.
- Responsible for daily order maintenance and allocation process.
- Order management from receipt through final shipment.
- Coordinate with different departments to ensure all orders are being processed and fulfilled.
- Maintaining current and accurate information in all databases.
- Assist with weekly and monthly processes such as invoicing.
- Producing documents for the warehouse and office using Microsoft Excel and other applications.
- Monitor order fulfillment accuracy and address errors.
- Resolve problems by clarifying issues, researching, and exploring answers and alternative solutions; implementing solutions; and escalating unresolved problems.
- Other duties as assigned.
Requirements
- Excellent in Excel, Word, and all Microsoft applications.
- 1+ years experience using database software to manage customer information.
- 1+ years experience with data entry.
- Excellent attention to detail and focus, to ensure data quality standards.
- Ability to understand and manage large datasets with accuracy and efficiency.
- Strong analytical and problem-solving skills.
- Strong professional verbal and written communication skills.
Compensation:
- $17 / hour
Benefits
Resource Innovations offers competitive salaries based on candidate's qualifications. Resource Innovations also offers three weeks paid vacation per year, paid holidays, a 401(k) plan with employee matching funds, a discretionary bonus and an overall comprehensive benefits package.
About Resource Innovations
Resource Innovations (RI) is an energy transformation firm. Women-led, purpose built and focused on impact, were constantly expanding our portfolio of solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. Building on our expertise in energy efficiency, were driving the material change needed to renew the promise of energy. Discover how at (link removed)(link removed)>
Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.
Resource Innovations
