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At A&F/DOR's COMETS HD Program, we are looking for an experienced Process Engineer/Coach to help transition our existing Software development practices to embrace a more agile methodology, from the top down, while ensuring that adequate security controls and requirements are implemented and maintained. The Process Engineer/coach will mentor and guide our employees to determine the best solutions for a dynamic System Development Lifecyle methodology for the technical support of the Commonwealth's Child Support Enforcement Application, COMETS HD. This role will analyze our Program's existing process, recommend, and help implement the desired changes and improvements needed to help streamline processes create efficiencies throughout the various phases of the SDLC process. Ultimately, the Process Engineer/Coach will play a key role in defining the long-term strategy across the Program, assisting our teams' ability to deliver high quality products in a faster, more efficient manner.
Job Duties & Responsibilities:
Gain an adequate understanding of the Program's existing SDLC, the application architecture and team structure
Meet with SDLC staff (i.e.: Business Analyst, Developer, Tester, Database Engineer) to collect and develop an end-to-end software development process via 1-1 interviews, small group workshops and presentations
Gather and analyze existing SDLC information, data, and existing process mapping to create future recommendations
Work with project teams and subject matter experts to analyze current systems and processes and design a future state Software Development strategy
Lead various workshops for developer and functional teams, as well as for key stakeholders
Examine industry and technological best practices to help automate and streamline processes to drive efficiency
Research and conduct workshops to identify people, process and technology needed for effective processes
Make recommendations related to SDLC Team structure and resource roles part of the SDLC
Develop and present final proposed SDLC methodology to project team and leadership
Work in partnership with Project Management and OCM Lead to drive cultural change by championing the adherence to industry best practice
Work with various stakeholders define the business goals and governance for business process
Develop and present final proposed SDLC methodology to project team and leadership
Create regular status reports, documentation and presentations as needed to report progress
Assist in the development of project tasks in the overall project plan in collaboration with the Project Manager and Owners
Develop simple metrics to gauge the success of the effort and the timeliness of completion to the project plan
Required Skills:
Proven experience (3 years or more) working with a team to transition SDLC methodologies
3 or more years of experience as process coach
Experience defining modern Software Development Life Cycle (SDLC) (at 2 or more companies)
Excellent interpersonal and communication skills, writing abilities and aptitude for analyzing data with great business acumen
Strong ability to evaluate employee needs, internal workflows, and business processes
Strong leading, coaching, and educating skills
Experience collaborating with both business and IT leaders to achieve shared goals and vision for the application and its need to support the business function
Experience with documenting technical process activities
Resource must be available in person for conducting workshops and project activities as needed.
Preferred skills and qualifications:
Certification as agile coach
Experience in using scrum, Kanban, and scaled agile framework (SAFe)
Experience in running agile projects of varying size and complexity
Experience in coaching at large organizations preferably public organizations
Education or years of experience in computer science
Minimum Qualifications:

A bachelor's degree or 5 years of professional work experience (or a master's degree, or equivalent experience) is required.