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• Overall, 16 Years of IT Experience, a minimum of 5 Years of functional experience in PeopleSoft HCM Version 9.2 with Payroll for North America, Time and Labor, Commitment Accounting, and retroactive processing methods.
• Provide the incident service request, problem, change/enhancement management support for PeopleSoft 9.2 version environment.
• Provide technical and functional support.
• Deliver to service levels, take steps to improve KPIs on an ongoing basis.
• Conduct meetings with all PS HCM team members.
• Provide daily/weekly/monthly status to stakeholders.
• Escalate issues when needed.
• Provide guidance to technical team and business users, as needed.
• Liaise with all the client stakeholders and provide clarifications, information to management.
• Record and preserve new knowledge in forms of recordings, create knowledge articles.
• Identify opportunities to improve service on continuous basis.

Roles and Responsibilities:

• Requirement gatherings for change requests and/ or enhancements and manage end to end process.
• Responsible for ensuring the Function Design Documents (FDD) and interface Maps provided to the technical team is clearly understood prior to any development.
• Works with technical team to define and test any potential customizations to the solutions, including data conversions, reports, interfaces, and functional enhancements.
• Define and setup retroactive payroll processing.
• Interactions with various client stakeholders, attend meetings.
• The candidate must possess in-depth functional knowledge and experience in North America Payroll, Time and Labor and Commitment accounting.
• Working knowledge of Core HR and benefits administration and how it relates to the payroll engine.
• Candidate must possess knowledge of Application Engine Programs, SQRs, IB, CI, DMS, PS Query, and PeopleCode.
• Experience with the US Federal installations of PeopleSoft is highly desirable.

Contract Position Description:

Responsibilities:

1. Formulates and design systems scope and objectives based on the both the user needs and a thorough understanding of business systems and industry requirements.
2. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time, and formed desired results. Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirements specifications.
3. Provide consultation on complex problems and is consideration to be the top-level contributor/specialist of most phases of System analysis, while considering the business implications of the application of technology to current and future business environment.