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Position Overview:

The Assistant Store Manager is responsible for generating sales and providing a wonderful & cheerful customer experience in our retail stores. In addition, they will help build a strong store strategy in order to achieve goals, and help align the team around our corporate values/mission. In addition to operational responsibilities such as opening/closing, inventory management, and visual merchandising, the ASM will be a critical partner in achieving store objectives and developing the team.The ASM will be expected to model effective sales techniques and lead by example in all areas.

Responsibilities:

• Achieve and exceed the personal sales and productivity goals as a store and individually, helping model and develop those skills on the team

• Effectively drive business and create sales strategies to maximize sales, provide an exceptional customer experience, and maintain key performance indicators

• Effectively capture client information including phone, email and address

• Be a quick thinker who listens to the customer and can identify their needs and overcome objections, if raised

• Demonstrate a thorough understanding of store merchandise, pricing model, and layout of the salesfloor and stockroom

• Maintain the housekeeping and visual merchandising standards of the store
• Executes the company's social media initiatives through the use of company provided social media accounts.

• Proficient in various computer systems and applications such as the POS and inventory management systems

• Safeguard the stores inventory by adherence to the companys loss prevention program

• Follow all store operational policies and procedures

Requirements

Qualifications/Experience:

• Prior experience in retail management for 1+ years is preferred with Assistant Manager or Key Holder responsibilities

• A sales driven, goal oriented individual who needs to win and can lead and coach team members

• Have a positive, high energy, friendly, outgoing and engaging personality. Must be willing to take the first step to initiate contact with the customers and guide them through the store

• Demonstrate strong verbal and written communication skills allowing for effective communication with our customers and corporate partners

• Proficiency with technology and social media, with the ability to operate our retail POS system, Word, Excel, e-mail, etc.

• Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs
• Ability to work three shifts a week, including weekends