Responsibilities:

• Develop, communicate, enforce and monitor effective Parts & Service Department processes to ensure internal and external customer satisfaction.


• Delegate and organize work for about 5 employees (2 Parts, 2 Service Coordinators and 1 Shipper/Receiver)


• Prepare quotes.


• Enter and process sales orders.


• Accountable and supervisory function for inventory management.


• Will be required to maintain stock levels of consumables/products by providing purchase requisitions/returns to Purchasing and/or Vendors.


• Coordinate shipping instructions.


• Utilize resources for continuous departmental advancement/improvements and track performance of the team.


• Maintain and enforce safety guidelines; keep documents updated.

Qualifications:

• AS or BS Degree in a Technical Field and a minimum of 3-5 years of related supervisory experience within a fast paced, electro-mechanical manufacturing environment


• Willingness to train and lead colleagues


• Robotics/automation background a plus


• Understand bills of material with electrical, pneumatic and mechanical components


• Ability to interpret mechanical and electrical engineered drawings/schematics


• Must be proficient with Excel and Word, along with an understanding of ERP software, preferably MS Dynamics


• Must have good communication and customer service skills


• Must have good organizational skills and the ability to multi-task


• Must be detail-oriented and have good problem-solving skills

Hours: Monday-Friday, 8:00am-5:00pm