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Patient Advocate Location: US-NV-Reno Email this job to a friend
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This position is responsible for promoting and maintaining positive relations with Reno Behavioral's internal and external customers. Responsibilities include: patient advocacy, assisting management with patient and patient family complaint/resolution programs, interacting with physicians and staff in identifying and resolving issues. Patient Advocate duties: - Provides staff support for the activities of the department as it relates to resolving and tracking patient issue(s);
- Assists in chart and video audits when requested/needed; assists with Regulatory Surveyors;
PI Coordinator duties: - Creates tools for audit process; performance metrics; reports.
Requirements - High school diploma, GED, or equivalent required.
- Bachelors degree in Behavioral Science or other related field preferred.
- Minimum two (2) years previous experience or a combination of education/experience strongly preferred.
- Knowledge of Federal, State and Regulatory policies, rules and guidelines.
- Ability to maintain professional boundaries and confidentiality of patients at all times.
Benefits A full benefits package is available the first of the month following just one month of employment! This package includes Medical (three plans to choose from), Dental (two plans to choose from), Vision, Life Insurance options, including plans for spouse and children, 401(k), Pet Insurance, Identity Theft insurance, Tuition Reimbursement, Short Term Disability, Long Term Disability, and a very generous PTO plan and more!
Reno Behavioral Healthcare Hospital
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