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Job Responsibility:

• Daily coordination with consultant / clinic head basis of the treatment advised by them.
• Helps patient to understand the value of treatment (Convincing patient to commit to treatment)
• Explain the tariff of the respective procedures/investigations to patients in detail.
• Maintain counselor reports daily (Advice, Conversion and Patient-wise data).
• Coordinating with finance department (Invoices, Getting Discount Approval, Billing).
• Establishing a tone of empathy that helps to resolve any patient complaints or conflicts.
• Follow up with patients at all stages.
• Doctor for life - Responsible for long term relationship management with the patient.

Competency:

• Communication and sales skills
• Empathy
• Convincing Skills
• Multi-tasking
• Ownership/Accountability

Qualifications & Skills:

• Any HSC/Graduate
• Must know Microsoft Excel
• Must be able to work under stress
• Software Efficiency

Shift Timing:8:00 AM to 4:00 PM and 12 Noon to 8:00 PM, (should be flexible with the shifts)