Job Description



In this position, as a Patient Services Representative, you will be responsible for the accurate scheduling of appointments, routing messages to appropriate departments, greeting and checking-in patients, updating personal and insurance information, collecting co-pays and payments on accounts, monitoring the waiting area to ensure appropriate flow of patients, and other duties as assigned.



Job Qualifications

• Previous customer service experience highly recommended.


• Experience working in a medical office setting desired.


• Ability to communicate effectively with providers, staff, and patients/parents.


• Capable of prioritizing multiple job demands and work in a fast-paced health care environment.


• Demonstrate compassion and understanding for the patient and families.


• Basic computer knowledge and phone etiquette required.


• Must possess a GED/High School diploma.