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Payment Operations Manager
Location:
US-FL-Orlando
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Finexio is the leader in AP Payments as a Service, the leading embedded payments approach for business to business payments. Finexio simplifies the way businesses process and receive B2B payments by integrating electronic payments and cash flow improvement solutions directly into customers accounts payable and procurement software.

Our vision is a world in which finance leaders only have to decide what to pay- Finexios software seamlessly handles the how and the when.

We are growing revenue over 100% per year and are a leading disruptor in the B2B Payments and Fintech industry. The company has raised over $65m in investment and is backed by investors JP Morgan, Discover, NBH Bank, Mendon Venture Partners, and Valley Bank. These investors believe in the mission and technology so much so they are also customers and partners.

Finexio is in hyper growth mode, and we are now actively seeking a Payments Operations Manager to act as a key leader in the development and execution / optimization of our card payment operations. Were looking for someone with a winning track record managing daily operations, specifically in a fintech/payments role.

Reporting into the Director of Operations, this individual will be an integral part of our next phase of growth; responsible for sharing strategic direction and helping establish best practices that will shape our operational strategy as we continue to scale as an organization. In this role, you will be responsible for helping to manage daily workflow, lead a small team, provide proper metrics/visibility into the teams performance, and provide insights into process and/or system improvements.

Requirements


  • BA/BS or equivalent working experience
  • Experience in payments or fintech
  • 2+ years of leadership experience
  • Proficient using Salesforce, ERP software and core banking systems
  • Highly analytical and able to derive meaning from data
  • Excellent writer and communicator (in both written and verbal form)
  • Must be a self-starter who excels at multitasking and thrives in a fast-paced environment
  • Excellent time management skills with the ability to prioritize and shift workloads to meet deadlines
  • The ideal candidate has a whatever it takes attitude and is comfortable rolling up their sleeves to get the job done and ensure objectives are met.

Key Responsibilities:

  • You have 3+ years of experience in payments, financial service operations, program management, or a similar type of field in a high-growth environment.
  • You have 2+ years of experience with demonstrated ability to develop and lead teams in a supervisory role while maintaining a high level of internal operational excellence.
  • You're an extremely effective communicator, especially with cross-functional team members and partners.
  • Youre excited about building first-of-a-kind operational support for payments products with a focus on implementation and effective operations management strategies.
  • You have experience working with banking partners, third-party vendors, fintech platforms, and more.
  • You're a creative problem solver who runs towards a problem, owns it, uses a framework to analyze options, and drives towards a sustainable solution.
  • Help own and manage critical parts of Finexios card processing financial institution partnerships, with a focus on developing and overseeing best-in-class partner management rooted in KPIs and partner and product alignment.
  • Develop, run, and manage external card partner meetings and requests, develop and execute audit framework, and other operational aspects of the program working closely with Payments, Product, Engineering, Sales and Leadership.
  • Identify future operational and product hurdles we're likely to face as our product scope expands and develop solutions.
  • Flex operational know-how to help other teams staff up and provide best-in-class examples of effective ops management.

Benefits

Why Youll Love Working at Finexio:

  • Culture: We are a humble, client-first team that is focused on collaborative data-driven success.
  • Speed: We move fast, love new ideas and give you the opportunity to push your limits.
  • Growth: We are expanding rapidly into new markets, launching new services and creating a world-class company

What We Offer:

  • The chance to work in a fast-paced start-up environment with experienced industry leaders
  • An environment where you can dive deep into the latest technologies and make a real, measurable impact
  • Employee Engagement Quarterly virtual team building activities and monthly team lunches
  • Competitive salary and stock options
  • Medical, dental, and vision
  • Unlimited Vacation Policy

Compensation: $140k-190k base + equity & potential bonus.

Finexio

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